Head Housekeeping Manager - Elevate Guest Experience

Raffles; Boston (MA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Employee benefit card

Medical, dental, vision insurance

Personalized development opportunities

Job summary

Raffles Boston seeks a dedicated Housekeeping Manager to oversee the daily operations of the Housekeeping Department. The successful candidate will ensure that guests receive high-quality service in a clean and safe environment, while efficiently managing expenses and maximizing service levels.

Responsibilities include motivating staff, inspecting guest rooms, and maintaining compliance with hotel standards, contributing to our commitment to excellence and guest satisfaction.

Qualifications

• At least 2 years of experience in a hotel or a related field.
• Supervisory experience required.
• Must communicate effectively both verbally and in writing.

Responsibilities

• Ensure day-to-day operation of the Housekeeping Department.
• Motivate and coach Housekeeping personnel.
• Inspect rooms daily for cleanliness and quality.

Skills

Supervisory skills

Communication skills

Multitasking

Problem-solving

Attention to detail

Education

2-4 years of experience in hotel or related field

Tools

Windows

Spreadsheets

Word processing

Job description

Raffles Boston seeks a dedicated Housekeeping Manager to oversee the daily operations of the Housekeeping Department. The successful candidate will ensure that guests receive high-quality service in a clean and safe environment, while efficiently managing expenses and maximizing service levels.

Responsibilities include motivating staff, inspecting guest rooms, and maintaining compliance with hotel standards, contributing to our commitment to excellence and guest satisfaction.