Housekeeping Supervisor: Elevate Guest Experience

TKO Hospitality; Allentown, Northern (Lehigh County, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Life Insurance

401K

Hotel Room Discounts

Paid vacation, sick time and holidays

Job summary

Hyatt Place Hyatt House Lehigh Valley in Allentown, PA seeks a Housekeeping Supervisor to assist the Executive Housekeeper in overseeing cleaning operations for guest rooms and public areas.

You will train, schedule, coach staff, assign tasks, and conduct inspections to maintain brand standards and guest satisfaction. The role involves safety, inventory management, and occasional cleaning duties as needed.

Qualifications

• High School diploma preferred.
• Understand and communicate in English/Spanish.
• Work schedule varies and may include holidays and weekends.
• Standing for extended periods, walking, lifting up to 25 pounds, bending and reaching, kneeling or crouching, and use of cleaning chemicals.

Responsibilities

• Supervise housekeeping staff to meet guest service standards.
• Train, schedule, coach and support associates to established standards.
• Coordinate cleaning staff and ensure rooms and public areas meet quality targets.
• Communicate guest service scores to drive improvements and satisfaction.
• Issue cleaning supplies and equipment to staff; manage inventory.
• Assist in cleaning rooms when needed and maintain safety practices.

Skills

English

Spanish

Communication

Education

High School diploma

Job description

Hyatt Place Hyatt House Lehigh Valley in Allentown, PA seeks a Housekeeping Supervisor to assist the Executive Housekeeper in overseeing cleaning operations for guest rooms and public areas.

You will train, schedule, coach staff, assign tasks, and conduct inspections to maintain brand standards and guest satisfaction. The role involves safety, inventory management, and occasional cleaning duties as needed.