Housekeeping Supervisor

Benchmark Hospitality at DU; Woburn (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeping Supervisor for their Residence Inn by Marriott Boston Woburn. The role involves overseeing housekeeping operations, ensuring cleanliness, and training staff. Ideal candidates will have 3-5 years of experience in housekeeping and strong leadership skills.

Benefits

Comprehensive health insurance

Retirement plans

Paid time off

Wellness programs

Employee rates on hotel stays

Qualifications

• 3 to 5 years of previous experience in Housekeeping.
• Previous supervisory experience strongly preferred.
• Must be able to lift up to 20 pounds.

Responsibilities

• Provide leadership and direction for all housekeeping activities.
• Inspect guest rooms and public areas for cleanliness.
• Train and motivate housekeeping staff.

Skills

Attention to detail

Communication

Interpersonal skills

Education

High School diploma or equivalent

Tools

Cleaning chemicals knowledge

Job description

Opening Post Information* : Posted Date 6 days ago (5/14/2025 3:47 PM)

Opening ID 2025-55487

# of Openings 1

Job Locations US-MA-Woburn

Department (Portal Searching) Housekeeping

Position Type (Portal Searching) Regular Full Time

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

At the Residence Inn by Marriott Boston Woburn we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Residence Inn by Marriott Boston Woburn with Pyramid Hotel Group can mean for you! Residence Inn by Marriott Boston Wodburn boasts 149 guest rooms and 680 sq ft of event space.

Description

The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include:

• Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.
• Inspect guest rooms, public areas, & heart of the house for cleanliness.
• Train, motivate, coach, counsel, & discipline staff members.
• Maintain a regularly scheduled cleaning program.
• Prepare weekly schedule.
• Maintain supply and linen inventories.
• Update room statuses in the computer.
• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

Qualifications

Minimum Experience, Education, Skill & Physical Requirements:

• Previous experience in Housekeeping 3 to 5 years in Rooms/Operations
• Previous supervisory experience strongly preferred
• High School diploma or equivalent required
• Must be able to read, write, understand and speak the English language
• Bilingual Spanish or Portuguese preferred
• General knowledge of cleaning chemicals and their safety preferred
• Must be able to lift up to 20 pounds and carry up to 10 pounds
• Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling
• Strong attention to detail required
• Must be able to work under pressure and simultaneously prioritize multiple projects
• Must be flexible in hours and days worked
• Must be capable of working in a fast paced environment with multiple interruptions
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities

Compensation Range

The compensation for this position is $21.00/Hr. - $21.00/Hr. based on qualifications and experience.

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