Housekeeping Supervisor

Tapestry Conshohocken; Winston-Salem (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision insurance

401(k) program

Discounted room rates

Training and development opportunities

Job summary

Concord Hospitality is seeking a Housekeeping Supervisor to ensure high standards of cleanliness in Winston-Salem. This role involves supervising staff, inspecting quality, and providing training to foster success.

Strong leadership and communication skills are crucial as you'll interact with guests and colleagues. With a focus on professionalism and hospitality, Concord offers competitive wages and comprehensive benefits including medical insurance, 401(k), and opportunities for career

Qualifications

• Experience in a leadership role in hotels or multi-unit housing.
• Strong attention to detail and commitment to quality standards.
• Excellent communication skills with guests and colleagues.
• Ability to motivate and lead a team.

Responsibilities

• Supervise housekeeping and laundry staff to ensure cleanliness.
• Inspect guest rooms and public areas for quality adherence.
• Provide training and support to team members.
• Communicate effectively with guests and colleagues.
• Respond promptly to guest requests and resolve issues.
• Maintain accurate records and compliance with safety procedures.
• Lead by example with professionalism and integrity.

Skills

Leadership

Attention to detail

Communication skills

Team motivation

Professional demeanor

Job description

Responsibilities

• Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
• Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
• Provide training, guidance, and support to team members to foster success and professional growth.
• Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
• Respond promptly to guest requests and resolve issues with courtesy and efficiency.
• Maintain accurate records and ensure compliance with safety and sanitation procedures.
• Lead by example with professionalism, integrity, and a passion for hospitality.

Qualifications

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong attention to detail and commitment to quality standards.
• Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.
• Ability to motivate and lead a team to achieve success.
• Actively engaged and passionate about your work.
• Demonstrated professionalism and integrity in all responsibilities.

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality has a great work culture, and our associates are our greatest assets. We invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.