Housekeeping Supervisor

HRI Hospitality; West Sacramento (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in hotel management is seeking a dedicated Housekeeping Supervisor to maintain cleanliness standards and manage housekeeping staff. The ideal candidate will ensure exceptional guest experiences and uphold service quality throughout the hotel.

Qualifications

• At least two years’ experience in Housekeeping.
• Minimum of 6 months experience as an Inspector.

Responsibilities

• Oversee responsibilities of the Housekeeping Department including Room Cleaning.
• Supervise Housekeeping teams to maximize guest experience and efficiency.
• Inspect public areas and guestrooms regularly.

Skills

Guest relations

Communication

Education

High school diploma or equivalent

Job description

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

Pay Range:

$15.00-$23.50

Job Summary

Maintain cleanliness standards in all areas of the hotel. Effectively manage housekeeping staff to accomplish daily tasks during the housekeeping operation. Act as liaison between the Hotel, Front Office, Engineering, and Housekeeping departments. Understand the operating goals of the hotel. Fulfill the Hotel Service Culture in daily activities.

Job Duties

• Oversee responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services.
• Maintain high standards in all aspects of service.
• Promote unity and teamwork throughout the department.
• Participate in all aspects of Housekeeping operations, including Room cleaning, inspections, deep cleaning, Laundry, and Public areas.
• Communicate professionally, courteously, and helpfully with guests.
• Supervise Housekeeping teams to maximize guest experience and efficiency.
• Support environmental initiatives to 'green' the hospitality industry.
• Report safety hazards immediately.
• Monitor daily operations closely.
• Ensure service standards are met and adhered to.
• Inspect public areas and guestrooms regularly.
• Maintain quality of service to exceed guest expectations.
• Supervise staff performance, attendance, appearance, and conduct.
• Coordinate with Engineering and Front Office to maximize guest satisfaction.
• Update room status for arrivals and assist with guest requests and inquiries.
• Complete staff checklists and reports daily.
• Maintain a neat and clean work area.
• Familiarize with the computer systems related to the position.
• Attend weekly departmental meetings.
• Maintain professional appearance and attitude.

Minimum Requirements

• High school diploma or equivalent.
• At least two years’ experience in Housekeeping.
• Minimum of 6 months experience as an Inspector.
• Guest relations training.
• Knowledge of chemical handling and safety.
• Ability to communicate effectively in English.
• Ability to read, write, and understand instructions.

Shift

• Full-time schedule.
• Availability on weekends.

HRI is an Equal Opportunity Employer, providing fair employment regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected status. Employment decisions are based on job-related requirements.

About HRI Hospitality

With a 40-year legacy, HRI Hospitality manages a diverse portfolio of hotels and mixed-use properties across key U.S. markets. The company is committed to "Elevating the Urban Experience" and is an industry leader in hotel management, leveraging sector expertise and a focus on People, Profit, and Revenues.