Housekeeping Supervisor

Hamiltonhoteldc; Washington (District of Columbia); On-site; USD 52,000 - 67,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Vacation, Sick and Holiday Pay

Company Basic Life Insurance

Company paid Accidental Death & Dismem

Company paid Short Term Disability

Company paid Long term Disability

401k Retirement Plan

Job summary

Hamilton Hotel in Washington, DC is seeking a Housekeeping Supervisor to assist in supervising housekeeping and laundry operations. The role includes inspecting rooms, training attendants, and performing cleaning duties as needed to maintain brand standards.

The ideal candidate will have a High School Diploma and at least two years in housekeeping with supervisory exposure, plus fluency in English. The position requires standing, lifting up to 50 pounds, and availability for mornings, evenings,

Qualifications

• High School Diploma or equivalent plus two years housekeeping experience including some supervisory training/experience.
• Previous background from the hospitality industry preferred.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Reading and writing abilities are required to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Experience with Microsoft Office preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 50 pounds.
• Will be required to work mornings, evening, weekends, and holidays.

Responsibilities

• Supervise housekeeping staff and monitor performance with the Housekeeping Manager.
• Inspect all suites and public areas to ensure cleanliness and repairs meet guest expectations; retrain as needed.
• Assist with training and equipping staff to perform duties.
• Assist with scheduling and room cleaning assignments for proper coverage.
• Perform housekeeping duties to meet guest satisfaction and owner expectations when needed.
• Monitor linen and supply par levels to manage inventory.
• Oversee laundry supplies and equipment to ensure function.
• Manage procedures for lost and found items.
• Promote teamwork and quality service through coordination with other shifts and management.
• Ensure compliance with health and safety laws and regulations.

Skills

Team leadership

English fluency

Customer service

Scheduling

Training and coaching

Education

High School Diploma

Tools

Microsoft Office

Job description

Hamilton Hotel
1001 14th St NW
Washington, DC 20005, USA

Description

Job Description Summary

The Housekeeping Supervisor works with the Housekeeping Leadership team to assist in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. In addition to inspecting rooms and training room attendants this position will perform cleaning duties in all areas of the hotel. The Housekeeping Supervisor is responsible for delivering clean rooms for occupancy that meet the brand’s time, product and placement standards.

Duties and Responsibilities

• Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making any recommendations for disciplinary and other human resources-related actions.
• Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest expectations. Advise employees of deficiencies and instruct on corrective action. Provide retraining as needed.
• Assist with training of employees and ensuring that they have the tools and equipment needed to effectively carry out their respective job duties.
• Assist with scheduling and room cleaning assignments to ensure proper coverage.
• May perform all housekeeping duties necessary including cleaning guest suites and hotel public space to ensure guest satisfaction and owner expectations.
• Partner with the Housekeeping Manager to inventory and maintain par levels for linen and room supplies.
• Monitor commercial laundry supplies and equipment to ensure they are sufficient and in working order.
• Manage procedures of lost and found items.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Perform other duties as assigned.

Qualifications and Requirements

• High School Diploma or equivalent plus two years housekeeping experience including some supervisory training/experience.
• Previous background from the hospitality industry preferred.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Experience with Microsoft Office preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Will be required to regularly use commercial cleaning chemicals.
• Carrying, lifting or pulling items weighing up to 50 pounds.
• Will be required to work mornings, evening, weekends, and holidays.

Benefits

• Health Insurance
• Vision Insurance
• Vacation, Sick and Holiday Pay
• Company Basic Life Insurance
• Company paid Accidental Death & Dismemberment
• Company paid Short Term Disability
• Company paid Long term Disability
• 401k Retirement Plan

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.