Housekeeping Supervisor

Method Co.; Washington (District of Columbia); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision benefits

Paid time off

401(k) program

Employee hotel discounts

Growth opportunities

Job summary

Method Co. is seeking a Housekeeping Supervisor for ROOST White House, Philadelphia, to manage daily housekeeping operations. This role requires strong organizational skills and the ability to motivate a diverse team to ensure exceptional cleanliness standards.

Qualified candidates will have 1-2 years of supervisory experience in hospitality, excellent communication skills, and a flexible schedule. Competitive compensation is offered along with benefits including medical, dental, and 401(k) program.

Qualifications

• 1-2 years of housekeeping supervisory experience in a hotel or hospitality environment preferred.
• Strong attention to detail and commitment to cleanliness standards.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a diverse team.

Responsibilities

• Supervise housekeeping team activities and ensure standards are met.
• Inspect rooms, suites, and public areas for cleanliness.
• Assist in training and onboarding new housekeeping staff.
• Monitor productivity and provide feedback to team members.
• Manage scheduling and daily assignments.

Skills

Attention to detail

Communication skills

Leadership

Ability to manage multiple priorities

Flexibility in scheduling

Job description

Housekeeping Supervisor – ROOST White House (Philadelphia, PA)

Position Summary: ROOST Apartment Hotel is seeking a hands‑on, detail‑oriented Housekeeping Supervisor to support the daily operations of our housekeeping department at ROOST White House. This role is responsible for ensuring guest rooms and public spaces consistently meet ROOST's high standards of cleanliness, presentation, and service while supporting, training, and motivating a team of Room Attendants and Housepersons. The ideal candidate is organized, proactive, and passionate about hospitality, with a strong eye for detail and a commitment to creating exceptional guest experiences.

Essential Responsibilities

• Supervise and support the daily activities of the housekeeping team, ensuring rooms and public areas are cleaned to ROOST standards.
• Inspect guest rooms, suites, corridors, and public spaces to ensure cleanliness, maintenance, and presentation standards are met.
• Assist in training, coaching, and onboarding housekeeping team members.
• Monitor productivity and quality of work while providing real‑time feedback and support.
• Coordinate room status updates with Front Office and Maintenance teams to ensure efficient guest arrivals and departures.
• Assist with scheduling, daily assignments, and labor management.
• Ensure housekeeping carts, storage rooms, and supply areas remain organized and fully stocked.
• Report maintenance issues, safety concerns, and guest requests promptly.
• Handle guest requests and service recovery situations professionally and efficiently.
• Maintain compliance with company policies, safety standards, and sanitation procedures.
• Support deep cleaning projects and special cleaning assignments as needed.
• Lead by example by actively assisting with room cleaning and housekeeping operations during high occupancy periods.

Qualifications

• Minimum 1-2 years of housekeeping supervisory experience in a hotel, apartment hotel, luxury residential, or hospitality environment preferred.
• Strong attention to detail and commitment to cleanliness standards.
• Excellent communication and interpersonal skills.
• Ability to lead, motivate, and develop a diverse team.
• Comfortable working in a fast‑paced environment and managing multiple priorities.
• Flexible schedule, including weekends and holidays as needed.
• Ability to stand, walk, bend, lift, and move throughout the property for extended periods.

Preferred Qualifications

• Experience with apartment hotels, boutique hotels, or luxury hospitality brands.
• Knowledge of housekeeping inspection procedures and hotel operations.
• Bilingual candidates are encouraged to apply.

What We Offer

• Competitive compensation
• Medical, dental, and vision benefits
• Paid time off
• 401(k) program
• Employee hotel discounts
• Growth opportunities within Method Co.'s expanding portfolio of hospitality brands

About ROOST

ROOST Apartment Hotel is Method Co.'s award‑winning apartment hotel brand, offering thoughtfully designed accommodations that blend the comforts of home with the service and amenities of a boutique hotel. ROOST White House is located in the heart of Philadelphia and delivers a residential‑style hospitality experience for both short and extended stays.