Housekeeping Supervisor

Shamin Hotels, Inc.; Virginia Beach (VA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Pet insurance

401(k) plan

Paid time off

Paid holidays

Referral bonus

Employee discounts

Job summary

Shamin Hotels is seeking an experienced Housekeeping Supervisor to lead the housekeeping team at the Sheraton Virginia Beach Oceanfront, located on the boardwalk.

This is a working leadership role where you set the standard, run the shift, develop your team, and ensure every guest room and public space is guest-ready.

If you take pride in clean spaces and a strong, well‑trained team, we want to meet you and welcome you to our hospitality family.

Qualifications

• Experience leading housekeeping teams in a hotel environment.
• Strong communication and training skills.
• Ability to inspect rooms and public areas for quality and safety.

Responsibilities

• Schedule room and cleaning assignments for proper shift coverage.
• Train new and current associates on standards and procedures.
• Inspect rooms and public areas to ensure cleanliness and repair.
• Ensure supplies, equipment, and PPE are available for staff.
• Enforce safety standards and retrain for unsafe behaviors.
• Complete accident investigations and implement preventive steps.
• Perform opening/closing duties and coordinate with maintenance.
• Update status of discrepant rooms and monitor overall cleanliness.

Skills

Leadership

Scheduling

Training

Safety

Communication

Job description

Sheraton Virginia Beach Oceanfront | 3501 Atlantic Ave, Virginia Beach, VA 23451

Pay Range: $19.00 – $20.00 per hour, based on experience

Shamin Hotels is seeking an experienced Housekeeping Supervisor to lead the housekeeping team at the Sheraton Virginia Beach Oceanfront, located right on the Virginia Beach boardwalk. This is a working leadership role: you set the standard, run the shift, develop your team, and step in wherever needed to make sure every guest room and public space is guest-ready. If you take pride in both clean rooms and a strong, well‑trained team, we want to meet you.

What You’ll Do

• Schedule room and cleaning assignments to ensure proper coverage across the shift.
• Train new and current associates on housekeeping standards, procedures, and best practices for handling guest requests.
• Inspect rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair, and provide clear, objective feedback to room attendants.
• Ensure associates have proper supplies, equipment, and uniforms, including nametags and designated PPE.
• Train associates on safety standards and enforce them consistently; identify unsafe behaviors and retrain associates appropriately.
• Complete accident investigations and take steps to prevent future incidents.
• Perform opening and closing shift duties and coordinate maintenance repairs with the engineering department.
• Verify and update the status of discrepant rooms throughout the shift.
• Monitor overall cleanliness of the hotel, including parking lot and exterior entrances.
• Perform hands‑on housekeeping duties as needed, including making beds, vacuuming, and cleaning, to support the team during high occupancy or staffing shortages.

Our TOP Values

• Team Up: Collaborate, support others, and stay golden.
• Own It: Take pride, stay accountable, and never stop learning.
• Passionately Serve: Be positive, show you care, and create memorable experiences.

Why Work for Shamin Hotels

• Competitive pay within the posted range, based on experience.
• Comprehensive benefits for full‑time associates: health, dental, vision, accident, and short- and long‑term disability insurance, plus pet insurance.
• 401(k) plan with company match, paid time off, and paid holidays.
• Shamin Perks discounts on tickets, rental cars, attractions, and footwear; gym membership discounts.
• $200 referral bonus after your referral completes 30 days.
• Employee discounts at our branded hotels and a strong track record of promoting from within.

Schedule

This is a full‑time position with variable hours, typically 9:00 AM to 5:00 PM depending on volume. Availability for nights, weekends, and holidays is required based on business needs.