Housekeeping Supervisor

Hyatt Hotels Corporation; United States; Remote; USD 25,000 - 39,000; Full time

Job summary

Hyatt Regency Morristown at Headquarters Plaza in Morristown, NJ is seeking a Housekeeping Supervisor to oversee daily housekeeping operations and lead the team to meet cleanliness, sanitation, and presentation standards. You will supervise staff, inspect areas, and coordinate maintenance to ensure an exceptional guest experience.

The role emphasizes leadership, quality control, safety and cross-department collaboration in a fast-paced hotel environment.

Qualifications

• Previous housekeeping supervisory experience in a hotel, resort, or hospitality environment preferred.
• Strong knowledge of housekeeping operations, cleaning procedures, sanitation standards, and safety regulations.
• Ability to inspect guest rooms and public areas to ensure compliance with quality, cleanliness, and brand standards.
• Excellent leadership skills with the ability to motivate, coach, train, and delegate tasks effectively.
• Strong problem-solving skills and the ability to address guest concerns professionally and promptly.
• Ability to coordinate with other departments regarding maintenance, repairs, and operational needs.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to prepare reports, maintain records, and monitor housekeeping productivity and quality standards.
• Ability to stand, walk, bend, lift, and perform physical duties as required.
• Flexible availability, including weekends, holidays, and varying shifts.
• Commitment to delivering exceptional guest service and maintaining high operational standards.

Responsibilities

• Oversee daily housekeeping operations to meet cleanliness and presentation standards.
• Supervise and support housekeeping staff, conduct quality inspections.
• Address guest concerns and coordinate maintenance requests.
• Promote a safe and efficient work environment.
• Lead with attention to detail to deliver an exceptional guest experience.

Skills

Housekeeping supervision

Leadership

Communication skills

Organization

Problem-solving

Interpersonal skills

Time management

Physical stamina

Job description

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

Hourly East Caribbean Dollar (XCD) pay basis

Summary

The Housekeeping Supervisor is responsible for overseeing the daily housekeeping operations to ensure guest rooms, public areas, and back-of-house spaces meet established cleanliness, sanitation, and presentation standards. This role supervises and supports housekeeping staff, conducts quality inspections, addresses guest concerns, coordinates maintenance requests, and promotes a safe and efficient work environment. The Housekeeping Supervisor plays a key role in delivering an exceptional guest experience through effective leadership, attention to detail, and operational excellence.

• Previous housekeeping supervisory experience in a hotel, resort, or hospitality environment preferred.
• Strong knowledge of housekeeping operations, cleaning procedures, sanitation standards, and safety regulations.
• Ability to inspect guest rooms and public areas to ensure compliance with quality, cleanliness, and brand standards.
• Excellent leadership skills with the ability to motivate, coach, train, and delegate tasks effectively.
• Strong problem-solving skills and the ability to address guest concerns professionally and promptly.
• Ability to coordinate with other departments regarding maintenance, repairs, and operational needs.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to prepare reports, maintain records, and monitor housekeeping productivity and quality standards.
• Ability to stand, walk, bend, lift, and perform physical duties as required.
• Flexible availability, including weekends, holidays, and varying shifts.
• Commitment to delivering exceptional guest service and maintaining high operational standards.

Hyatt Regency Morristown at Headquarters Plaza | Morristown , NJ , US

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