Housekeeping Supervisor

Avid Hotel Murfreesboro by IHG; Tennessee; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401-K with matching

Travel discounts

Professional growth and development

Job summary

Avid Hotel Murfreesboro by IHG is seeking a Housekeeping Supervisor to lead a diverse team of housekeepers and ensure efficient, safe operations. You will supervise daily tasks, coach staff, and uphold guest comfort and hotel standards.

The role requires strong supervisory skills, effective communication, and the ability to manage schedules, budget, and safety compliance while maintaining high service levels for guests.

Qualifications

• A high school education or equivalent experience is required.
• One to two years of related experience is expected.
• Supervisory skills are required.
• Ability to communicate effectively with staff, management and guests; second language may be required.
• Ability to operate a two-way radio, cleaning and general office equipment including a computer is expected.

Responsibilities

• Oversee a diverse team of housekeepers and ensure tasks are completed on time and under budget.
• Provide coaching and development throughout the employment lifecycle.
• Ensure guest and service areas are cleaned and turndown service delivered; monitor hygiene and safety.
• Plan and schedule assignments and manage special requests for guest experience.
• Monitor supplies and expenses to meet or exceed budget goals.
• Respond to guest requests and concerns with prompt courtesy.

Skills

People management

Scheduling

Communication

Supervisory skills

Education

High school diploma or equivalent

Tools

Two-way radio operation

Job description

Your foundation in housekeeping is solid. You like the variety and movement the day presents, and you've got a knack with people and juggling schedules is a snap. Your trained eye quickly spots things out of order. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know. If you're up for the challenge, this Housekeeping Supervisor position may be a great opportunity for you.

As Housekeeping Supervisor, you will

• Use your talent for overseeing people and getting things done on time and under budget. Use your knowledge and experience to take preventive measures for the protection and comfort of guests, and the safety and security of associates and the asset.
• Enable an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of well-trained housekeepers by modeling the way, by empowering, sharing what you know, and coaching throughout the employment lifecycle.
• Use your practiced eye to ensure all guest and service areas are cleaned and turndown service delivered. Take action for loss prevention, optimal health and hygiene, to ensure guest comfort and associate safety.
• Apply your talent for juggling to plan and schedule assignments and manage special requests for exceptional guest experience.
• Keep a pulse on supplies and expenses, in order to meet or exceed budget goals.
• Respond to guest requests and concerns, attending to guest needs with prompt courtesy.

Fundamentals

A high school education or equivalent experience, with one to two years of employment related experience is required. Working knowledge of housekeeping is expected. Supervisory skills are required. You must be able to communicate effectively with staff, management and guests, and a second language may be required. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires continuous movement and standing, and the ability to lift up to 25 pounds and push or pull up to 35 pounds.

Benefits

• Medical
• Dental
• Vision
• Life
• Long/Short Term
• 401-K
• Supplemental Insurance
• Professional Growth and Development Opportunities
• Compensation: Based on Experience
• Travel Discounts

Source: Hospitality Online