Housekeeping Supervisor

Atrium Hospitality; Rogers (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Housekeeping Supervisor, where your leadership will ensure exceptional guest experiences. This role involves supervising housekeeping associates, maintaining high cleanliness standards, and coordinating with various departments to deliver outstanding service. You will have opportunities for career growth, comprehensive health coverage, and a supportive team environment. If you are passionate about hospitality and making a difference, this is the perfect opportunity for you!

Benefits

401(k) Plan with Company Match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay

Tuition Reimbursement

Exclusive Discounts on Brands

Community Service Programs

Qualifications

• 6 months of housekeeping or related experience required.
• Hospitality experience preferred.

Responsibilities

• Supervise housekeeping associates to ensure brand cleanliness standards.
• Coordinate activities with other departments for efficient service.
• Inspect guest rooms and public spaces for compliance with cleanliness.

Skills

Housekeeping Management

Team Coordination

Customer Service

Cleaning Standards Compliance

Education

High School Diploma or Equivalent

Tools

Basic Computer Knowledge

Job description

Hotel:

Rogers Embassy Suites 3303 Pinnacle Hills Pkwy Rogers, AR 72758 Housekeeping Supervisor Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

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The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville.

The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests. When you join the Atrium Hospitality team at the Embassy Suites as a full-time associate, you will have the option to opt into a 401K plan with employer matching, health, vision, and dental insurance, paid-time-off, employer paid life insurance, pet insurance, employee contribution short- and long-term disability options, as well as accident and critical illness options. Work today, get paid today with DailyPay. Come grow with us!

Pay Range: $16.50-$17.33

Make a Difference:

The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments.

What You'll Be Doing:

The Housekeeping Supervisor will be tasked with the following duties, responsibilities, and assignments:

• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards ;

• Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met ;

• Provide direction, support, timely feedback and recognition of performance in keeping with Atrium’s performance management standards and Core Values ;

• Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses ;

• Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control ;

• open and close housekeeping department by assigning and monitoring daily operations ;

• Manage Lost and Found by tracking items, communicating with guests and scheduling items to be returned ;

• Promote sanitation, safety, and security efforts of the hotel ;

• Assist with scheduling Associates according to business levels;

• Able to conduct daily stand up with the housekeeping team ;

• Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe ;

• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership ; and

• Any an d all other work as required to complete the primary purpose of the position.

Bring Your Experience:

Required Prior Experience:

Six (6) months of housekeeping and/or related experience

Preferred Prior Experience:

Hospitality experience

Preferred Education:

High school diploma or equivalent

Preferred Technology:

Basic computer knowledge

Physical:

A ble to lift a minimum of 50lbs occasionally and 25lbs regularly

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Fl exible to work day shifts, early mornings, evenings, nights, weekends and holidays

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy