Housekeeping Supervisor

One Ocean Resort & Spa; Riverside, Northern (CA, KY); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Marriott Riverside at the Convention Center in Riverside, CA is seeking an on-site staff member to manage housekeeping scheduling, oversee room and public area cleaning, train new associates, and handle guest requests and VIP considerations. The role requires strong teamwork and proactive communication to maintain high guest experience standards.

The position is full-time, with shifts that may include nights, weekends, and holidays.

Qualifications

• High work ethic and self-initiative
• May be required to work varying schedules including nights, weekends, and holidays
• Team player who provides great experiences for guests
• Ability to work in an office environment and use computer
• Strong communication skills (verbal and written)

Responsibilities

• Prepare schedules for staff and complete work distribution reports
• Inspect guest rooms and public areas daily for cleanliness according to standards
• Train and supervise new associates and provide ongoing training
• Check for early make-ups, special requests and VIPs
• Maintain written records for lost and found
• Run departure reports and recheck rooms in your section
• Write up work orders for repairs and report safety hazards to management

Job description

3400 Market St, Riverside, California 92501

Blending regional style and familiar ease, Marriott Riverside at the Convention Center is located in the heart of downtown, nestled in the Inland Empire. Just steps to the Riverside Convention Center, making us the ideal spot for your next trade show or business conference. Our hotel features 293 comfortable accommodations, including 24 spacious suites, perfect for business and leisure travelers alike. Just moments from our doorsteps, you'll find popular destinations, such as Fox Performing Arts Center, the historic Mission Inn and the University of California, Riverside. Our hotel is also a mile from the Riverside County Superior Courthouse, major corporations and 10 miles from March Air Reserve Base. Prepare for your meeting in our business center, relax in our concierge lounge with complimentary breakfast and evening hors d'oeuvres or get down to business in our 11,000 square feet of meeting space. Turn any stay into a relaxing getaway at Marriott Riverside at the Convention Center.

Job Description

What you will be doing

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Location

Riverside Marriott-RALMC

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Rate of Pay: $21 - $23 per hour

Status

Full-time

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