Housekeeping Supervisor

Residence Inn by Marriott; Prescott (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Residence Inn by Marriott Prescott is seeking an experienced Housekeeping Supervisor to lead daily operations, inspect rooms, and train team members. You will work hands-on with the housekeeping staff to ensure guestrooms meet cleanliness and readiness standards.

The role requires strong leadership, attention to detail, and the ability to coordinate with Front Desk, Maintenance, and Laundry while maintaining safety and quality across the property.

Qualifications

• Previous hotel housekeeping supervisory or leadership experience.
• Open availability, including weekends and holidays.
• Experience inspecting guestrooms and coaching housekeeping team members.
• Ability to work hands-on with the team when needed.

Responsibilities

• Lead and support Room Attendants throughout the shift.
• Balance daily room boards and prioritize departures, arrivals, and stayovers.
• Inspect guestrooms before release and train new team members.
• Coordinate with Front Desk, Maintenance, Laundry and leadership on room readiness.
• Monitor productivity, manage staffing needs, and uphold safety and quality standards.

Skills

Leadership

Guestroom inspection

Coaching/Training

Hands-on supervision

Communication

Job description

Description

Housekeeping Supervisor — Residence Inn by Marriott Prescott

Prescott, Arizona | Full-Time

Residence Inn Prescott is hiring an experienced Housekeeping Supervisor to help lead our Housekeeping team and daily room-readiness operation.

We're looking for a hands‑on hotel housekeeping leader who knows what a truly clean, guest‑ready room looks like, knows how to inspect it, knows how to train others to achieve it—and is willing to jump in beside the team when the operation needs help.

BEFORE YOU APPLY

These are required, not preferred:

• Previous hotel housekeeping supervisory or leadership experience
• Open availability
• Weekend availability
• Holiday availability
• Experience inspecting hotel guestrooms and coaching Housekeeping team members
• Ability to work hands‑on with the team, including cleaning rooms when operationally necessary

Applicants without previous hotel housekeeping leadership experience will not be considered for this supervisory position.

WHAT YOU'LL LEAD

As Housekeeping Supervisor, you'll help own the daily execution of Housekeeping from the morning room assignment through final inspection and room release.

You'll be responsible for:

• Leading and supporting Room Attendants throughout the shift
• Assigning and balancing daily room boards
• Prioritizing departures, arrivals, stayovers and special‑service rooms
• Monitoring room production and adjusting assignments as needed
• Inspecting guestrooms before release
• Identifying rework and ensuring it is corrected
• Training and coaching new and existing Housekeeping contributors
• Observing the actual cleaning process—not simply checking the finished room
• Maintaining Residence Inn and property cleanliness/presentation standards
• Coordinating closely with Front Desk on room readiness
• Coordinating with Maintenance when a room has a repair or condition issue
• Supporting Laundry, linen and supply readiness
• Monitoring carts, closets, supplies and Housekeeping organization
• Reporting damage, missing inventory, pest concerns, odors, leaks and maintenance deficiencies
• Reinforcing chemical safety, PPE, key control, guest privacy and lost‑and‑found procedures
• Helping manage productivity and daily staffing needs
• Supporting public‑area cleanliness and overall property presentation
• Responding professionally to guest cleanliness concerns
• Stepping into room production when the team needs help

THIS IS A WORKING SUPERVISOR ROLE

We're not looking for someone who wants to stand in the hallway with a clipboard.

We're looking for a leader who can demonstrate, inspect, coach, correct, organize and support.

When the hotel is busy, you help the team.

When a room isn't right, you find out why.

When the same issue keeps happening, you coach the process—not just the result.

When Maintenance is blocking a room, you communicate it.

When Front Desk needs an arrival room, you know where things stand.

That's the position.

WHAT WE'RE LOOKING FOR

The right candidate:

• Has previous hotel Housekeeping leadership experience
• Has strong guestroom‑inspection skills
• Understands professional hotel cleaning procedures
• Knows how to organize a Housekeeping team and daily workload
• Can train new Room Attendants effectively
• Is detail‑driven without losing sight of productivity
• Communicates clearly and professionally
• Holds people accountable while treating them with respect
• Notices problems and follows through
• Works well with Front Desk, Maintenance, Laundry and hotel leadership
• Understands that safety and quality are never sacrificed for speed
• Is comfortable being an active, visible leader throughout the property

Marriott, Residence Inn and extended‑stay hotel experience are preferred but not required.

SCHEDULE

Open availability is required.

This position includes:

• Weekdays
• Weekends
• Holidays
• Early mornings
• Schedule adjustments based on occupancy and operational needs

Hospitality operates seven days a week, and leadership coverage is required when our guests and team need us.

ABOUT RESIDENCE INN PRESCOTT

Residence Inn Prescott is a 93‑room extended‑stay Marriott hotel serving both transient and long‑term guests.

Our leadership approach is built around collaboration, accountability and leaders who are willing to work alongside their teams.

Support the team. Focus the purpose. Deliver the promise.

If you're an experienced hotel Housekeeping leader who takes pride in clean rooms, strong teams, organized operations and getting the details right, we'd like to hear from you.

Residence Inn by Marriott Prescott
Prescott, Arizona
Managed by Ponderosa Hotel Management

We are an equal opportunity employer and consider qualified applicants without regard to legally protected characteristics.