Housekeeping Supervisor

Atrium Hospitality; Portland (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Supervisor to ensure exceptional guest experiences at a premier hotel. This full-time position emphasizes teamwork and service excellence, requiring open availability including weekends and holidays. Responsibilities include supervising housekeeping staff, maintaining cleanliness standards, and coordinating with other departments. Join a company that values growth and community impact, offering comprehensive health coverage, 401(k) plans, and various employee perks. If you are passionate about hospitality and ready to make a difference, this opportunity is for you!

Benefits

401(k) Plan with Company Match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay

Wellness Programs

Tuition Reimbursement

Travel Discounts

Free Shift Meal

Free Employee Parking

Qualifications

• 6 months of housekeeping or related experience required.
• Hospitality experience preferred.

Responsibilities

• Supervise housekeeping associates to ensure brand standards.
• Inspect guest rooms and public spaces for cleanliness.
• Coordinate with other departments for efficient service.

Skills

Housekeeping Management

Team Leadership

Customer Service

Time Management

Education

High School Diploma or Equivalent

Tools

Basic Computer Knowledge

Job description

Hotel:

Portland Embassy Suites7900 Northeast 82nd AvenuePortland, OR 97220Housekeeping SupervisorFull time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverag e – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

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Embassy Suites Portland Airport - located on Airport Way

Enjoy A Free Shift Meal , Free Employee Parking & Travel Discounts when you join our Embassy Suites Family

Full Time Position

Must have Open Availability including Weekends and Holiday's

Approximate shift range 9am-6pm

Pay scale $19.00-$20.00 per hour

The Embassy Suites Portland Airport features 251 guest suites and 20,000 sq. ft. of meeting space. The hotel is located less than half a mile outside the Portland International Airport, seven miles from downtown Portland, and nine miles from downtown Vancouver. The hotel has convenient access to the light-rail public transportation reaching the suburban areas of metro-Portland.

The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments.

Primary Purpose:

The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments.

Work Performed:

The Housekeeping Supervisor will be tasked with the following duties, responsibilities, and assignments:

• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards ;

• Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met ;

• Provide direction, support, timely feedback and recognition of performance in keeping with Atrium’s performance management standards and Core Values ;

• Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses ;

• Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control ;

• open and close housekeeping department by assigning and monitoring daily operations ;

• Manage Lost and Found by tracking items, communicating with guests and scheduling items to be returned ;

• Promote sanitation, safety, and security efforts of the hotel ;

• Assist with scheduling Associates according to business levels;

• Able to conduct daily stand up with the housekeeping team ;

• Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe ;

• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership ; and

• Any an d all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Six (6) months of housekeeping and/or related experience

Preferred Prior Experience:

Hospitality experience

Preferred Education:

High school diploma or equivalent

Preferred Technology:

Basic computer knowledge

Physical:

A ble to lift a minimum of 50lbs occasionally and 25lbs regularly

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Fl exible to work day shifts, early mornings, evenings, nights, weekends and holidays

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance
We will be better today than we were yesterday.

Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect
We treat others the way we would like to be treated.

Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities.We pride ourselves on four impactful pillars that support our associates, our communities and our future:Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them.This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.