Housekeeping Supervisor

The-Victus-Group,-Inc; Port Townsend (WA); On-site; USD 42,000 - 60,000; Full time

Job summary

The Victus Group, Inc. is seeking a Housekeeping Supervisor to oversee operations across hotel locations, ensuring guest rooms and public areas meet quality standards. Duties include supervising staff, coordinating linen transport, replenishing supplies, and maintaining cleanliness and safety protocols.

Candidate should have strong organizational and people-management skills, the ability to multitask, and a flexible schedule to meet varied facility needs.

Qualifications

• High school diploma required; hospitality management degree preferred but not required.
• Strong organizational and people-management skills are essential.
• Excellent communication and interpersonal abilities for guest and staff interactions.
• Ability to work in a fast-paced hotel environment and supervise housekeeping staff.

Responsibilities

• Supervise housekeeping staff across guest rooms, lounges, lobbies, and public areas.
• Inspect rooms and public areas for cleanliness and readiness.
• Replenish supplies and transport linens as needed.
• Oversee safety and cleanliness procedures and ensure adherence to standards.
• Coordinate with Executive Housekeeper on staffing and daily tasks.

Skills

Basic computer experience

Excellent organizational skills

People management

Communication & interpersonal skills

Teamwork

Multitasking & detail orientation

Flexible scheduling

Education

High school diploma

Hospitality management degree (preferred)

Tools

Household vacuum cleaner

Mops & brooms

Cleaning supplies & carts

Job description

JOB DESCRIPTIONJOB TITLE: HOUSEKEEPING SUPERVISORUSUAL TIME OF WORK SHIFT: Varies with facility needs. Some full-time positions and some part-time positions.BREAKS: Two breaks, and one ½ hour lunch.OVERTIME: Seldom, as necessary.MACHINES USED: Household-type vacuum cleanerTOOLS USED: Mops, brooms, extendable wands, cleaning itemsASSISTIVE DEVICES: Cleaning supply pushcart, rolling wire racksSAFETY CLOTHING/EQUIPMENT: Employee uniforms, vinyl gloves, eye protectionSKILLS & ABILITIES REQUIRED: Speak, read, write, and understand the primary language(s) used in the workplace. Basic computer experience.DESCRIPTION OF WORKPLACE/WORKSTATION:The work takes place at a variety of locations at a hotel facility. The floor surfaces at the locations are cement, carpet, tile, or wood. Most of the work locations are both well-lit and temperature controlled. The Housekeeping Supervisor may be exposed for limited periods of time to various weather conditions when cleaning landings and other outdoor areas. The areas where the Housekeeping Supervisor performs most of the cleaning duties are guest rooms,bathrooms, lounges, lobbies, landings, elevators, stairways, kitchens, and offices.DESCRIPTION OF JOB TASKS/PURPOSE:The Housekeeping Supervisor’s primary responsibility is to supervise the staff and cleanliness of areas at the hotel facility where guests have spent or will spend time during their stay. The Housekeeping Supervisor counts and transports linens to and from guests’rooms. He/She replenishes supplies such as drinking glasses and writing supplies in various rooms. He/She dusts furniture and equipment, polishes metalwork, washes windows, walls and doors, and empties waste baskets and ash trays. He/She vacuums carpets and upholstered furniture, and scrubs,waxes, and polishes floors using brooms, mops, and vacuum cleaners. The Housekeeping Supervisor replaces light bulbs, and replenishes bathroom supplies. He/She transports trash to the waste disposal area. The Housekeeping Supervisor may be required to move furniture, hang drapery, and roll carpet when necessary. Other duties may be required as directed by the manager or Executive Housekeeper.On a typical day, the Housekeeping Supervisor performs the following duties:1. Inspects rooms and other public areas. Sorts, counts, folds, and transports linens to various site locations.2. Reports Staff attendance to Executive Housekeeper. Reports disciplinary employee activities, documenting as necessary to Executive Housekeeper. Makes beds in guest rooms.3. Replenishes supplies (i.e. drinking glasses, writing materials, bathroom supplies, etc.).4. Oversees the maintenance of Company standards of operational procedures. Cleans rooms, kitchens, lobbies, lounges, bathrooms, landings, elevators, stairways, locker rooms, and other work areas.5. Sweeps, scrubs, waxes, and polishes floors.6. Cleans rugs, carpets, upholstered furniture, and draperies.7. Dusts furniture and equipment.8. Polishes metalwork.9. Washes windows, walls, door panels, sills, ceilings, and woodwork.10. Empties waste baskets.11. Cleans ashtrays.12. Transports trash to waste disposal area.13. Replaces light bulbs.14. Bilingual preferred.Other duties as assigned by manager or Executive Housekeeper.This employer participates in E-Verify. E-Verify is a program used to verify employment eligibility for new hires. As part of E-Verify, we will check your employment eligibility by comparing the information you provide on Form I-9 with records of the Social Security Administration (SSA) and/or Department of Homeland Security (DHS). You have the right to know if your employer uses E-Verify and to be informed if your E-Verify case results in a tentative nonconfirmation (mismatch). You also have the opportunity to take action to resolve a mismatch. You can start and continue working while resolving a mismatch.High school diploma; degree in hospitality management preferred but not requiredProven experience as an Executive Housekeeper or similar positionKnowledge of housekeeping policies, procedures, and best practicesExcellent organizational and people management skillsOutstanding communication and interpersonal skillsAbility to work as a teamAble to multitask and prioritize and be detail-orientedFlexible schedule and ability to work in a fast-paced environment