Housekeeping Supervisor

Paycom - ATS; Marshfield (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Paycom - ATS is seeking a Hotel Housekeeping Supervisor to oversee staff and cleanliness across guest rooms, lounges, lobbies, landings, and other areas. Shifts vary with facility needs; some full-time and some part-time positions; two breaks and a ½ hour lunch.

The role requires attention to detail, strong organizational and people management skills, and the ability to multitask in a fast-paced hotel environment. E-Verify participation noted; high school diploma preferred but not required.

Qualifications

• High school diploma required; hospitality degree preferred but not required.
• Proven experience as an Executive Housekeeper or similar role.
• Knowledge of housekeeping policies, procedures, and best practices.
• Excellent organizational and people management skills.
• Outstanding communication and interpersonal abilities.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Inspect rooms and public areas for cleanliness and safety.
• Supervise staff attendance and report activities to Executive Housekeeper.
• Replenish supplies such as glasses, paper, and bathroom items.
• Oversee maintenance of corporate standards and procedures.
• Clean floors, windows, walls, and surfaces across areas.
• Replace light bulbs and manage trash disposal as needed.

Skills

Language skills

Basic computer skills

People management

Communication

Team player

Multitasking

Detail oriented

Flexibility

Education

High school diploma

Hospitality management degree preferred

Tools

Vacuum cleaner

Mops & brooms

Cleaning supplies cart

Gloves & safety gear

Job description

JOB DESCRIPTIONJOB TITLE: HOUSEKEEPING SUPERVISORUSUAL TIME OF WORK SHIFT: Varies with facility needs. Some full-time positions and some part-time positions.BREAKS: Two breaks, and one ½ hour lunch.OVERTIME: Seldom, as necessary.MACHINES USED: Household-type vacuum cleanerTOOLS USED: Mops, brooms, extendable wands, cleaning itemsASSISTIVE DEVICES: Cleaning supply pushcart, rolling wire racksSAFETY CLOTHING/EQUIPMENT: Employee uniforms, vinyl gloves, eye protectionSKILLS & ABILITIES REQUIRED: Speak, read, write, and understand the primary language(s) used in the workplace. Basic computer experience.DESCRIPTION OF WORKPLACE/WORKSTATION:The work takes place at a variety of locations at a hotel facility. The floor surfaces at the locations are cement, carpet, tile, or wood. Most of the work locations are both well-lit and temperature controlled. The Housekeeping Supervisor may be exposed for limited periods of time to various weather conditions when cleaning landings and other outdoor areas. The areas where the Housekeeping Supervisor performs most of the cleaning duties are guest rooms,bathrooms, lounges, lobbies, landings, elevators, stairways, kitchens, and offices.DESCRIPTION OF JOB TASKS/PURPOSE:The Housekeeping Supervisor’s primary responsibility is to supervise the staff and cleanliness of areas at the hotel facility where guests have spent or will spend time during their stay. The Housekeeping Supervisor counts and transports linens to and from guests’rooms. He/She replenishes supplies such as drinking glasses and writing supplies in various rooms. He/She dusts furniture and equipment, polishes metalwork, washes windows, walls and doors, and empties waste baskets and ash trays. He/She vacuums carpets and upholstered furniture, and scrubs,waxes, and polishes floors using brooms, mops, and vacuum cleaners. The Housekeeping Supervisor replaces light bulbs, and replenishes bathroom supplies. He/She transports trash to the waste disposal area. The Housekeeping Supervisor may be required to move furniture, hang drapery, and roll carpet when necessary. Other duties may be required as directed by the manager or Executive Housekeeper.On a typical day, the Housekeeping Supervisor performs the following duties:1. Inspects rooms and other public areas. Sorts, counts, folds, and transports linens to various site locations.2. Reports Staff attendance to Executive Housekeeper. Reports disciplinary employee activities, documenting as necessary to Executive Housekeeper. Makes beds in guest rooms.3. Replenishes supplies (i.e. drinking glasses, writing materials, bathroom supplies, etc.).4. Oversees the maintenance of Company standards of operational procedures. Cleans rooms, kitchens, lobbies, lounges, bathrooms, landings, elevators, stairways, locker rooms, and other work areas.5. Sweeps, scrubs, waxes, and polishes floors.6. Cleans rugs, carpets, upholstered furniture, and draperies.7. Dusts furniture and equipment.8. Polishes metalwork.9. Washes windows, walls, door panels, sills, ceilings, and woodwork.10. Empties waste baskets.11. Cleans ashtrays.12. Transports trash to waste disposal area.13. Replaces light bulbs.14. Bilingual preferred.Other duties as assigned by manager or Executive Housekeeper.This employer participates in E-Verify. E-Verify is a program used to verify employment eligibility for new hires. As part of E-Verify, we will check your employment eligibility by comparing the information you provide on Form I-9 with records of the Social Security Administration (SSA) and/or Department of Homeland Security (DHS). You have the right to know if your employer uses E-Verify and to be informed if your E-Verify case results in a tentative nonconfirmation (mismatch). You also have the opportunity to take action to resolve a mismatch. You can start and continue working while resolving a mismatch.High school diploma; degree in hospitality management preferred but not requiredProven experience as an Executive Housekeeper or similar positionKnowledge of housekeeping policies, procedures, and best practicesExcellent organizational and people management skillsOutstanding communication and interpersonal skillsAbility to work as a teamAble to multitask and prioritize and be detail-orientedFlexible schedule and ability to work in a fast-paced environment