Housekeeping Supervisor

HRI Hospitality; Pittsburgh (Allegheny County); Hybrid; USD 38,000 - 52,000; Full time

Job summary

The Industrialist Pittsburgh, an Autograph Collection Hotel, is seeking a Housekeeping Supervisor to oversee daily housekeeping operations and ensure rooms and public areas meet brand standards. You will train staff, monitor inspections, and manage supplies while prioritizing guest satisfaction.

Ideal candidates bring at least 1 year of housekeeping or supervisory experience in hotels, along with strong leadership, communication, and safety awareness.

Qualifications

• High school diploma or equivalent.
• Experience supervising housekeeping staff preferred.
• Experience with housekeeping software or PMS systems is a plus.

Responsibilities

• Supervise housekeeping staff during daily operations.
• Inspect guest rooms, hallways, and public areas for cleanliness and brand compliance.
• Train new employees on cleaning procedures and safety guidelines.
• Maintain carts, closets and supply rooms, ensuring organization and stock levels.
• Address guest requests and resolve issues promptly and professionally.

Skills

Attention to detail

Leadership

Communication

Problem-solving

Training

Time management

Safety protocols

Chemical handling

Education

High school diploma

Tools

HotSOS

OnQ

Opera

Job description

## Housekeeping SupervisorApply: The Industrialist Pittsburgh, an Autograph Collection Hotel: Full time: Posted Today: JR105131INDUSTRIALIST HOTEL124 rooms | 1,277 sq. ft. event space Amenities include: signature restaurant (The Rebel Room), social lounge, fitness center, in-room dining, valet parking, conference & lounge areas.Blending historic character with modern lifestyle design, The Industrialist in downtown Pittsburgh offers an authentic guest experience. With prime access to shops, local restaurants, the Business District, riverfront trails, and convenient public transit, the property provides an engaging environment for hospitality professionals passionate about dynamic, urban hospitality.The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, ensuring guest rooms and public areas meet cleanliness and brand standards. This role supports staff training, inspections, supply control, and efficient departmental operations while maintaining a high level of guest satisfaction.# JOB DESCRIPTION**Job Title**: Housekeeping Supervisor **Departments:** Housekeeping **Supervision Exercised:** Room Attendants, House Attendants, Laundry Attendants**Supervision Received:** Housekeeping Manager/ Executive Housekeeper / General Manager**MINIMUM REQUIREMENTS****Education*** High school diploma or equivalent required.* Hospitality coursework or certification preferred.**Experience*** Minimum 1 year of housekeeping experience in a hotel environment.* Prior supervisory or lead experience preferred.* Experience with housekeeping software or PMS systems (HotSOS, OnQ, Opera, etc.) a plus.**Skills & Knowledge*** Strong attention to detail and quality standards.* Excellent communication, leadership, and problem-solving skills.* Ability to train, coach, and motivate team members.* Strong organizational and time management abilities.* Knowledge of cleaning procedures, safety protocols, and chemical handling.* Ability to lift, push, and pull up to 50–75 lbs.* Flexibility to work various shifts, including weekends and holidays.**Job Duties & Responsibilities*** Supervise and support housekeeping staff during daily operations.* Inspect guest rooms, hallways, and public areas for cleanliness and compliance with brand standards.* Assist with training new employees on cleaning procedures and safety guidelines.* Ensure carts, closets, and supply rooms are clean, stocked, and organized.* Address guest requests and resolve issues professionally and promptly.* Report maintenance concerns and ensure timely follow-up.* Monitor productivity and assist with scheduling and labor management.* Maintain accurate records of inspections, assignments, and supply usage.* Uphold all safety, sanitation, and company policies.* Perform additional duties as assigned by management.