Housekeeping Supervisor

Crestview Management, LLC; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Short Term Disability

Long Term Disability

Vision Insurance

401(k) with company match

Paid Time Off

Job summary

Crestview Management, LLC in Phoenix, AZ seeks a dedicated Housekeeping Supervisor to oversee daily operations and ensure guest rooms and public areas meet the highest cleanliness standards. You will lead and motivate the housekeeping staff to deliver exceptional service.

The role includes training and evaluating team members, managing supply inventories, reporting, and coordinating with other departments to ensure guest satisfaction, while maintaining health and safety policies.

Qualifications

• Experience supervising housekeeping staff in hospitality.
• Strong leadership and people management abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with high cleanliness standards.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Supervise and coordinate housekeeping staff to ensure efficient cleaning of guest rooms, corridors, and public areas.
• Train, mentor, and evaluate housekeeping team members to maintain high performance and adherence to standards.
• Inspect rooms and public areas to ensure cleanliness and maintenance standards are met.
• Manage inventory of cleaning supplies and equipment; place orders to maintain stock levels.
• Address guest requests and resolve housekeeping-related issues promptly and professionally.
• Prepare and maintain reports related to housekeeping activities, staff attendance, and maintenance needs.
• Ensure compliance with health and safety regulations and company policies.
• Collaborate with other departments to ensure smooth operations and guest satisfaction.

Skills

Leadership

Team management

Communication skills

Attention to detail

Job description

We are seeking a dedicated and detail-oriented Housekeeping Supervisor to oversee the daily operations of our housekeeping team in Phoenix, AZ. The ideal candidate will ensure that all guest rooms and public areas are maintained to the highest standards of cleanliness and presentation, while leading and motivating the housekeeping staff to deliver exceptional service.

Key Responsibilities

• Supervise and coordinate the activities of housekeeping staff to ensure efficient and thorough cleaning of guest rooms, corridors, and public areas.
• Train, mentor, and evaluate housekeeping team members to maintain high performance and adherence to company standards.
• Inspect rooms and public areas to ensure cleanliness and maintenance standards are met.
• Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
• Address guest requests and resolve any housekeeping-related issues promptly and professionally.
• Prepare and maintain reports related to housekeeping activities, staff attendance, and maintenance needs.
• Ensure compliance with health and safety regulations and company policies.
• Collaborate with other departments to ensure smooth operations and guest satisfaction.

Qualifications

• Previous experience in housekeeping or hospitality, with at least 1-2 years in a supervisory role preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and commitment to maintaining high cleanliness standards.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Basic computer skills for reporting and inventory management.
• Flexibility to work various shifts, including weekends and holidays.

We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.