Housekeeping Supervisor

Atrium Hospitality LP; Norfolk (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Atrium Hospitality LP seeks a Housekeeping Supervisor for its Norfolk Sheraton location. This full-time position involves ensuring guest satisfaction by supervising housekeeping associates and maintaining brand cleanliness standards. Candidates should have at least six months of housekeeping experience and be ready to handle various tasks that enhance guest experience.

Benefits

401(k) plan with company match

Comprehensive health coverage

Paid time off & vacation

DailyPay

Tuition reimbursement

Qualifications

• Six months of housekeeping or related experience required.
• Hospitality experience preferred.
• Able to lift a minimum of 50 lbs occasionally and 25 lbs regularly.

Responsibilities

• Coordinate activities with departments for efficient service delivery.
• Conduct coaching for housekeeping associates.
• Inspect guest rooms for compliance with cleanliness standards.

Skills

Coordination

Coaching

Inspection

Sanitation

Staff Scheduling

Education

High school diploma or equivalent

Tools

Basic computer knowledge

Job description

Hotel:

Norfolk Sheraton

777 Waterside Drive

Norfolk, VA 23510

Housekeeping Supervisor

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

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Salary: $17.33/hr

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: All Purpose Manager or Executive Housekeeper

Equipment: Uniform

Primary Purpose:

The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments.

Work Performed:

The HousekeepingSupervisorwill be tasked with the following duties, responsibilities, and assignments:

• Coordinate activities with other departments to ensure that services are provided in an efficient and timely mannerin accordance with established servicestandards;

• Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are notmet;

• Provide direction, support, timely feedback and recognition of performancein keeping with Atrium’s performance management standardsand CoreValues;

• Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify roomstatuses;

• Forecast necessary levels of staffing and supplies to facilitate effective scheduling and orderingwith a focus on profitability and costcontrol;

• open and close housekeepingdepartmentby assigning and monitoring dailyoperations;

• Manage Lost and Found by tracking items, communicating with guests and scheduling items to bereturned;

• Promote sanitation, safety, and security efforts of thehotel;

• Assist with scheduling Associates according to businesslevels;

• Able to conduct daily stand up with the housekeepingteam;

• Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean andsafe;

• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and

• Any and allother work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Six (6) months of housekeeping and/orrelatedexperience

Preferred Prior Experience:

Hospitality experience

Preferred Education:

High school diploma or equivalent

Preferred Technology:

Basic computer knowledge

Physical:

Able to lift a minimum of 50lbsoccasionally and 25lbs regularly

Ableto bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Other:

Flexible to work day shifts, early mornings, evenings,nights,weekends and holidays

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy