Housekeeping Supervisor

hriproperties; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

HRiProperties in New Orleans is seeking a Housekeeping Supervisor to oversee daily housekeeping operations, inspect rooms and public areas, and train staff to meet brand standards. The role emphasizes guest satisfaction, safety, and efficient departmental workflows.

The supervisor will manage scheduling, ensure supply control, and support managers with inspections, troubleshooting, and timely follow-up on maintenance concerns. Candidates with hotel housekeeping leadership are encouraged to apply.

Qualifications

• High school diploma or equivalent required; hospitality coursework preferred.
• Minimum 1 year of housekeeping experience in a hotel.
• Supervisory or lead experience preferred; ability to train others.

Responsibilities

• Supervise housekeeping staff during daily operations.
• Inspect guest rooms, hallways, and public areas for cleanliness and brand compliance.
• Train new employees on cleaning procedures and safety guidelines.
• Ensure carts, closets and supply rooms are organized and stocked.
• Address guest requests and resolve issues professionally and promptly.
• Monitor productivity and assist with scheduling and labor management.
• Maintain accurate records of inspections and supply usage.
• Uphold safety, sanitation, and company policies.

Skills

Attention to detail

Leadership

Problem solving

Training & coaching

Time management

Safety procedures

Chemical handling

Education

High school diploma or equivalent

Hospitality coursework or certification

Tools

HotSOS

OnQ

Opera

Job description

129 rooms | 250 sq. ft. meeting/event space

Amenities: pool, fitness center.

Located in the heart of the Central Business District, our newly redesigned hotel is just steps from top New Orleans landmarks - only two blocks from the Caesars Superdome and Smoothie King Center, and three blocks from Canal Street and the French Quarter. Designed for both business and leisure travelers, this focused-service property delivers modern amenities, reliable consistency, and streamlined guest service. It's an ideal environment for hospitality professionals who take pride in efficiency, cleanliness, and creating a welcoming stay for every guest.

The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, ensuring guest rooms and public areas meet cleanliness and brand standards. This role supports staff training, inspections, supply control, and efficient departmental operations while maintaining a high level of guest satisfaction. JOB DESCRIPTION

Job Title : Housekeeping Supervisor

Departments: Housekeeping

Supervision Exercised: Room Attendants, House Attendants, Laundry Attendants

Supervision Received: Housekeeping Manager/ Executive Housekeeper / General Manager

FREE EMPLOYEE PARKING

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required.
• Hospitality coursework or certification preferred.

Experience

• Minimum 1 year of housekeeping experience in a hotel environment.
• Prior supervisory or lead experience preferred.
• Experience with housekeeping software or PMS systems (HotSOS, OnQ, Opera, etc.) a plus.

Skills & Knowledge

• Strong attention to detail and quality standards.
• Excellent communication, leadership, and problem‑solving skills.
• Ability to train, coach, and motivate team members.
• Strong organizational and time management abilities.
• Knowledge of cleaning procedures, safety protocols, and chemical handling.
• Ability to lift, push, and pull up to 50-75 lbs.
• Flexibility to work various shifts, including weekends and holidays.

Job Duties & Responsibilities

• Supervise and support housekeeping staff during daily operations.
• Inspect guest rooms, hallways, and public areas for cleanliness and compliance with brand standards.
• Assist with training new employees on cleaning procedures and safety guidelines.
• Ensure carts, closets, and supply rooms are clean, stocked, and organized.
• Address guest requests and resolve issues professionally and promptly.
• Report maintenance concerns and ensure timely follow-up.
• Monitor productivity and assist with scheduling and labor management.
• Maintain accurate records of inspections, assignments, and supply usage.
• Uphold all safety, sanitation, and company policies.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.