Housekeeping Supervisor

The Park Lane; Monterey (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Park Lane in Monterey, CA is seeking a Full-time Housekeeping Supervisor to lead the housekeeping team and ensure the highest standards of cleanliness, safety, and comfort for residents and staff.

This working supervisory role requires hands-on participation with daily assignments, quality checks, and accountability.

Qualifications

• Experience in housekeeping leadership within senior living, healthcare, or hospitality environments.
• Proven supervisory or team lead experience.
• Strong leadership, coaching, and performance management abilities.
• Excellent organizational and time management skills with task prioritization.
• Customer service orientation with professionalism and attention to detail.
• Knowledge of cleaning products, equipment, and safety protocols.

Responsibilities

• Supervise, train, and support the housekeeping team to ensure high-quality cleaning operations.
• Create daily, weekly, and monthly schedules and assign tasks based on priorities and staffing needs.
• Conduct inspections of resident rooms, common areas, and facilities for cleanliness and safety.
• Address residents' requests or concerns and escalate issues as needed.
• Maintain inventory of supplies, linens, and equipment; order replacements as needed.
• Keep records of tasks, schedules, and inventory reports.
• Ensure compliance with health, safety, and regulatory requirements, including chemical handling and equipment operation.
• Handle staffing issues, coaching, and disciplinary matters within the team.

Skills

Supervisory

Housekeeping

Staff training

Scheduling

Inventory management

Safety compliance

Customer service

Communication

Job description

We're looking for a Full-time Housekeeping Supervisor for our Senior Living Community!

We are seeking a dedicated and experienced Housekeeper Supervisor to lead and oversee the housekeeping team. This role ensures that all areas of the community meet the highest standards of cleanliness, safety, and comfort for residents, staff, and guests. This is a working supervisory position. We are looking for someone who will work alongside the team and help oversee daily assignments, quality, schedules and accountability.

Company Description

The Park Lane in Monterey, CA, is a full-service senior living community offering Independent Living, Assisted Living, and Memory Care. Residents enjoy resort-style amenities designed to promote comfort, wellness, and social connection. The Park Lane emphasizes connection, dignity, and peace of mind, creating a supportive environment for both residents and team members. Team members are encouraged to contribute to a culture of respect, collaboration, and high-quality service.

Duties and Responsibilities

• Supervise, train, and support the housekeeping team to ensure efficient and high-quality cleaning operations.
• Create daily, weekly, and monthly schedules for housekeeping staff and assign tasks based on priorities and staffing needs.
• Conduct regular inspections of resident rooms, common areas, and other facilities to ensure cleanliness and adherence to health and safety standards.
• Deliver excellent customer service and promptly address residents’ requests or concerns, escalating issues as appropriate.
• Maintain inventory of cleaning supplies, linens, and equipment; order replacements as needed and ensure proper storage and usage.
• Maintain accurate records of completed tasks, staffing schedules, and inventory reports.
• Enforce compliance with all health, safety, and regulatory requirements, including proper chemical handling and equipment operation.
• Handle complaints, performance issues, and disciplinary matters within the housekeeping team, providing coaching and feedback as needed.
• Collaborate with other department supervisors to ensure seamless operations and support community events or special projects.
• Operate and maintain laundry and cleaning equipment, ensuring efficiency and safety.

Skills and Qualifications

• Proven experience in housekeeping, preferably within a senior living, healthcare, or hospitality environment.
• Prior supervisory or team lead experience is required.
• Strong leadership, coaching, and performance management skills.
• Excellent organizational and time management abilities; capable of prioritizing tasks effectively.
• Strong customer service orientation with professionalism, tact, and attention to detail.
• Knowledge of cleaning products, equipment, and techniques, including proper chemical handling and safety protocols.
• Ability to work independently while motivating and guiding a team.
• Flexibility to work weekends, holidays, and occasional extended hours as needed.

Work Schedule

• Tuesday - Saturday
• 8:30am - 4:00pm

EEOC Statement

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.

We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.

• We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.