Housekeeping Supervisor

Graves Hospitality Corporation; Minneapolis (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

Graves Hospitality in Minneapolis is seeking a Housekeeping Supervisor to lead a diverse team and ensure luxury guest experiences through attentive service and hands-on coaching.

You will plan schedules, monitor supplies and budgets, respond to guest needs, and uphold safety and hygiene standards; a high school diploma and 1–2 years in housekeeping are required, with strong communication and supervisory abilities.

Qualifications

• High school education or equivalent required.
• 1–2 years related experience.
• Working knowledge of housekeeping.
• Supervisory skills required.
• Good communication with staff, management and guests; second language helpful.
• Ability to operate a two-way radio, cleaning and general office equipment; computer.
• Able to move continuously; lift up to 25 pounds; push or pull up to 35 pounds.

Responsibilities

• Oversee a diverse team of well-trained housekeepers by modeling the way, empowering and coaching throughout the employment lifecycle.
• Ensure all guest and service areas are cleaned and turndown service delivered; maintain safety and hygiene standards.
• Plan and schedule assignments and manage special requests for exceptional guest experience.
• Monitor supplies and expenses to meet or exceed budget goals.
• Respond to guest requests and concerns with prompt courtesy.

Skills

Supervisory skills

Communication

Team leadership

Guest service

Second language helpful

Education

High school diploma or equivalent

Tools

Two-way radio

Office equipment

Computer

Job description

As a Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.

As Housekeeping Supervisor, you will

• Enable an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of well-trained housekeepers by modeling the way, by empowering, sharing what you know, and coaching throughout the employment lifecycle.
• Use your practiced eye to ensure all guest and service areas are cleaned and turndown service delivered. Take action for loss prevention, optimal health and hygiene, to ensure guest comfort and associate safety.
• Apply your talent for juggling to plan and schedule assignments and manage special requests for exceptional guest experience.
• Keep a pulse on supplies and expenses, in order to meet or exceed budget goals.
• Respond to guest requests and concerns, attending to guest needs with prompt courtesy.

Fundamentals

A high school education or equivalent experience, with one to two years of employment related experience is required. Working knowledge of housekeeping is expected. Supervisory skills are required. You must be able to communicate effectively with staff, management and guests, and a second language is helpful. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires continuous movement and standing, and the ability to lift up to 25 pounds and push or pull up to 35 pounds.

Graves Hospitalityis an EEO/AA/Disabled/Veterans Employer.

Source: Graves Hospitality