Housekeeping Supervisor

Mr C Coconut Grove; Miami (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement savings plan

Vacation time

Paid time off (PTO)

Parking

Meals

Job summary

Mr. C Coconut Grove is seeking a Housekeeping Supervisor to lead our room attendants and uphold exceptional guest service in a luxury Miami hotel.

You will organize shifts, train staff, maintain sanitation standards, and ensure daily operations run smoothly, with a focus on guest satisfaction and safety.

Qualifications

• Experience as a Housekeeping Supervisor or similar role.
• Experience with cleaning and maintenance tasks for large facilities.
• Ability to use industrial cleaning equipment and products.

Responsibilities

• Organize employee shifts and train staff.
• Oversee housekeeping staff and monitor cleanliness of rooms and public areas.
• Respond to guest concerns and ensure sanitation policies are followed.

Skills

Housekeeping management

Team leadership

Sanitation standards

Shift scheduling

Training staff

Education

High school diploma

Tools

Industrial cleaning equipment

Job description

Mr. C Coconut Grove is looking to hire a Housekeeping Supervisor to lead our team of room attendants and ensure we provide excellent customer service.

This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), parking, and meals.

WHO WE ARE?

From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating, and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities.

YOUR ROLE AS A HOUSEKEEPING SUPERVISOR

Housekeeping Supervisor responsibilities include organizing employee shifts, training, motivating team members, and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities.

Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness, and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock, including floor cleaner, bleach, and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

REQUIREMENTS AND SKILLS:

• Work experience as a Housekeeping Supervisor or similar role
• Hands-on experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job
• Flexibility to work various shifts, including evenings and weekends
• High school diploma is a plus
• Spanish speaker preferred

Grooming:

All Employees must maintain a neat, clean and well-groomed appearance per Cipriani standards.

INTENT AND FUNCTION OF JOB DESCRIPTIONS:

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer.

Equal Employment Opportunity