Housekeeping Supervisor

Crescent Hotels & Resorts; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Matching 401k

Free life insurance

Paid time off

Holiday pay

Free lunch

Hotel discount program

Job summary

DoubleTree Hotel & Suites by the Galleria is seeking a self-motivated Housekeeping Supervisor with a passion for cleanliness. If you have previous hotel housekeeping supervisor experience, submit your resume to apply!

Your role includes supervising staff, ensuring rooms and corridors meet cleanliness standards, onboarding and training new hires, and addressing guest concerns. Flexibility for AM/PM shifts and weekends is required.

Qualifications

• At least 1 year of housekeeping supervisor experience.
• Ability to communicate in English both verbally and in writing.
• Bilingual in Spanish and English is highly preferred.
• Comfort with computers and standard hotel software.
• Ability to stand/walk for 8 hours and lift 20 pounds.

Responsibilities

• Supervise housekeeping staff and assign duties.
• Inspect rooms, corridors and service areas for cleanliness.
• Onboard and train new hires on duties and responsibilities.
• Resolve guest concerns related to cleanliness issues.
• Open housekeeping department, run reports, and conduct morning pre-shift meetings.
• Close housekeeping and perform closing duties during PM shifts.

Skills

Housekeeping supervisor

English communication

Bilingual Spanish-English

Computers skills

Job description

DoubleTree Hotel & Suites by the Galleria is looking for a self‑motivated, detail oriented Housekeeping Supervisor that's passionate about cleanliness. If you have previous hotel housekeeping supervisor experience, submit your resume to apply!

Required Skills & Abilities

• At least one (1) year of hotel Housekeeping Supervisor experience required
• Flexible to work AM, and PM shifts, mid‑shifts, weekends and holidays
• Must have the ability to communicate in English both verbal and written
• Bi‑lingual in Spanish and English highly preferred
• High comfortability in working with computers
• Must be able to stand/walk for at least eight (8) hours and perform repetitive bending and stooping motions
• Able to lift/carry, push and pull at least 20 pounds

Job Description

• Assist with supervising all housekeeping staff
• Inspect cleanliness of guest rooms, corridors and service elevator landings and provide feedback when cleanliness standards are not met
• Assist with onboarding and train new hires on required duties and responsibilities
• Resolve guest concerns related to cleanliness issues and ensure guest cleanliness expectations are met
• Open Housekeeping department, run reports and conduct morning pre‑shift meetings
• Close Housekeeping and perform closing duties when working PM shifts

Benefits

• Medical, dental and vision insurance
• Matching 401k
• Free life insurance
• Paid time off
• Holiday pay
• Free lunch
• Hotel discount program

Behaviors

• Functional Expert - Considered a thought leader on a subject
• Innovative - Consistently introduces new ideas and demonstrates original thinking
• Team Player - Works well as a member of a group
• Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self‑Starter - Inspired to perform without outside help
• Goal Completion - Inspired to perform well by the completion of tasks

Experience

• 1 years: Housekeeping Supervisor (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.