Housekeeping Supervisor

James Madison University; Harrisonburg (VA); On-site; USD 38,000 - 40,000; Full time

Job summary

James Madison University is seeking a Housekeeping Supervisor to oversee daily operations of a team, ensure high cleaning standards, and maintain safety procedures. The position requires strong communication and leadership skills, with a focus on customer service and teamwork. Competitive salary and extensive benefits are provided.

Benefits

Paid vacation and sick leave

Affordable health insurance

Retirement through the Virginia Retirement System

Tuition Waiver Program

Qualifications

• Strong communication skills in English and Spanish preferred.
• Ability to perform manual labor and operate large cleaning equipment.

Responsibilities

• Supervise 10-25 employees and ensure cleaning standards.
• Prepare and maintain daily check-in sheets and requisitions.
• Address performance issues and conduct performance reviews.

Skills

Communication

Leadership

Knowledge of cleaning methods

Safety practices

Basic mathematics

Tools

Microsoft Office

Job description

Working Title: Housekeeping Supervisor

State Role Title:Housekeeping and/or Apparel Manager I

Position Type:Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Business Services

Department: 300132 - Housekeeping AUX

Pay Rate:Pay Range

Specify Range or Amount: $38,000 - $40,000

Is this a JMU only position?No

Is this a grant-funded position?No

Is this a Conflict of Interest designated position?No

Beginning Review Date:6/19/2025

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

James Madison University’s Facilities Management is seeking a Day Shift Housekeeping Supervisor. The shift is Monday – Friday, 6:00 a.m. – 2:30 p.m., with overtime as required to cover special events and inclement weather.

Duties and Responsibilities:

• Provide effective supervision to 10-25 employees.
• Ensure that proper cleaning and safety procedures are followed by all team members.
• Ensure assigned facilities are cleaned to university standards and promote customer service and teamwork.
• Administrative duties include preparation and maintenance of daily check-in sheets and requisitions for supplies and equipment; distribution of work orders; assistance in annual inventory; addressing performance issues and conducting probationary and yearly performance reviews.
• The employee in this position will be considered designated, meaning the work performed is essential to university operations and the employee will be required to work during periods of authorized closings.

Qualifications:

Required
• Strong and effective communication abilities verbally and in written format.
• Working knowledge of cleaning methods, chemicals, equipment, machines, and safety practices related to custodial services.
• Ability to work independently.
• Ability to lead the work of others.
• Read, write and perform basic mathematical calculations and communicate verbally.
• Ability to perform manual labor on a sustained basis and operate large cleaning equipment, such as buffers and vacuums.
• Knowledge of and experience using Microsoft Office.
• Applicants must be at least 19 years old, possess a valid driver’s license for a minimum of 24 months, and have an acceptable motor vehicle report.

Additional Considerations
• Strong and effective communication abilities in Spanish including translating/interpreting verbally and in written format.

Additional Posting Information:

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: [phone].

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at [phone] or [e-mail]. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.