Housekeeping Supervisor

Valor Hospitality Partners; Georgia; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Tuition Reimbursement

Job summary

Cloudland at McLemore Resort in Lookout Mountain, GA, part of Valor Hospitality Partners, is seeking a Housekeeping Supervisor to lead the housekeeping team and ensure the highest standards of cleanliness and guest satisfaction. You will supervise inspections, train staff, and coordinate with maintenance and front desk to support smooth operations.

The role requires a minimum of 3 years in rooms management, strong leadership, and excellent communication.

Qualifications

• Minimum of 3 years’ experience in Rooms Management or a related management position.
• Hotel experience preferred.
• Strong leadership qualities and excellent communication skills.
• Ability to work weekends, holidays, and flexible hours as needed.

Responsibilities

• Conduct inspections of guest rooms, bathrooms, and public areas to ensure cleanliness and safety.
• Train and supervise housekeeping staff on cleaning techniques and safety procedures.
• Address and resolve guest complaints promptly and professionally.
• Collaborate with maintenance and front desk to ensure rooms are ready for guests.

Skills

Staff leadership

Quality control

Training & coaching

Guest service

Communication

Job description

Housekeeping SupervisorWe use cookies to make the safest and most effective website possible.# Careers## Housekeeping SupervisorApply: Cloudland Rising Fawn, GA: Posted Today: JR109272# **COMPANY OVERVIEW**At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILE :Under the leadership of the Executive Housekeeper or the Director of Housekeeping, you are to provide supervision and direction for all housekeeping activities of the hotel in a safe and efficient manner; ensuring the highest level of cleanliness; and maintaining guest satisfaction while protecting the assets and minimize expenses.ESSENTIAL RESPONSIBILTIES➢ Conduct Inspections: Regularly inspect guest rooms, bathrooms, and public areas to ensure they meet cleanliness and safety standards. Document and report any issues or deficiencies to the appropriate department.➢ Staff Training and Supervision: Train and supervise housekeeping staff on cleaning techniques, safety procedures, and guest service standards.➢ Guest Interaction: Address and resolve guest complaints regarding housekeeping services promptly and professionally.➢ Inventory Management: Assist in management of cleaning supplies and maintain inventory levels to ensure all necessary materials are available.➢ Collaboration: Work closely with other departments, such as maintenance and front desk, to ensure rooms are ready for guests and to facilitate smooth operations.➢ Quality Control: Conduct regular audits and spot checks to ensure quality control and consistency among housekeeping staff.**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES*** Minimum of 3 years’ experience in Rooms Management or a related management position.* Hotel experience preferred.* Strong leadership qualities, the ability to motivate staff, and excellent communication skills.* Ability to make effective decisions under pressure and resolve conflicts.* Must be able to work weekends, holidays, and flexible hours as needed by the business.**PHYSICAL DEMANDS*** Physical stamina to stand, walk, bend,and lift objects weighing up to 50 lbs* Be able to push and pull carts* Good vision for detailed inspection* Manual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are.# # BENEFITS PACKAGE* Competitive Salary* Daily Pay!* Team Member Hotel Discount Program* Uniforms Provided for most positions* Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options* Paid PTO* 401k with employer match* Food and Beverage Discounts* Tuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!#### Cloudland# **CLOUDLAND LOOKOUT MOUNTAIN A CURIO COLLECTION HOTEL**Living above the clouds on top of Lookout Mountain, Georgia, Cloudland is the Southeast’s newest and most spectacular resort hotel!! If you happen to love golf or have golf resort experience, let’s make a connection soon!A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way. Cloudland offers a wide variety of outdoor activities, multiple dining experiences, full-service spa, cliff-edge infinity pool and 245 stunning guest rooms & suites, many with spectacular mountain vistas. Let’s not forget the golf! Situated in heart of McLemore, guests can enjoy two exceptional 18-hole courses and a popular six-hole short course, all three designed by Rees Jones and Bill Bergin.