Greeter - Auld Alliance

Valor Hospitality Partners; Georgia; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality Partners is hiring a Greeter for Cloudland Lookout Mountain, a Curio Collection by Hilton hotel in Cloudland, GA. The role focuses on warmly welcoming guests, guiding them to seating, and ensuring a smooth dining experience in a luxury resort setting.

The Greeter will collaborate with servers and management to coordinate seating, handle reservations, and maintain a polished entry area. Previous hospitality experience is valued and a friendly, guest-centric attitude is essential.

Qualifications

• You are the first point of contact for guests and must make them feel welcome.
• Ability to manage guest questions and seating needs with courtesy.
• Strong understanding of dining room flow and guest service standards.

Responsibilities

• Greet guests, escort to tables, assist with seating and menus.
• Coordinate seating plans and reservations for the evening.
• Maintain inviting entry area and ensure menus are clean and complete.
• Communicate with servers, hosts and kitchen to align guest flow and timing.

Skills

Guest greeting

Customer service

Hospitality mindset

Job description

Greeter - Auld Alliance page is loaded## Greeter - Auld Alliancelocations: Cloudland Rising Fawn, GAposted on: Posted Todayjob requisition id: JR109256# **COMPANY OVERVIEW**At Valor, we are passionate Hotelitarians - driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.**POSITION PROFILE**Greet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant.**ESSENTIAL RESPONSIBILTIES*** Greet guests, escort them to their table, pull chair out for the guest, and present menus.* Make sure entry doors are clean, free of debris and are inviting, and welcoming.* Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items.* Inform servers of their location and assigned station. Plan out the seating chart and organize the reservations for the evening.* Check with the phone reservationists or answering machine messages to assure you have all reservations.* Check with manager to assure private parties are properly staffed and organized for the evening.* Check with kitchen to verify menu items are readily available.* Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow.* Greet guest as they are leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment, they are also the last.* Check with every guest to note any problem to quickly get a manager.**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES*** You are the first point of contact for guests. You'll greet them, make them feel welcome, answer questions.* Making sure guests feel comfortable, valued, and attended to is the core of the role.* Handling special requests (e.g., seating for kids, accessibility), dealing with waiting lists, helping resolve issues.* Positive Attitude & Empathy* Knowledge of Restaurant Flow & Basic Systems**PHYSICAL DEMANDS*** Able to lift, push, carry 20 - 40 lbs.* Stand continuously for long periods of time.* Communicate information and hotel services to management, staff and guests.## BENEFITS PACKAGE* Competitive Salary* Daily Pay!* Team Member Hotel Discount Program* Uniforms Provided for most positions* Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options* Paid PTO* 401k with employer match* Food and Beverage Discounts* Tuition Reimbursementto learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!## **CLOUDLAND LOOKOUT MOUNTAIN A CURIO COLLECTION HOTEL**Living above the clouds on top of Lookout Mountain, Georgia, Cloudland is the Southeast's newest and most spectacular resort hotel!!! If you happen to love golf or have golf resort experience, let's make a connection soon!A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way. Cloudland offers a wide variety of outdoor activities, multiple dining experiences, full-service spa, cliff-edge infinity pool and 245 stunning guest rooms & suites, many with spectacular mountain vistas. Let's not forget the golf! Situated in heart of McLemore, guests can enjoy two exceptional 18-hole courses and a popular six-hole short course, all three designed by Rees Jones and Bill Bergin.