Housekeeping Supervisor

Hyatt Regency Calgary; Fort Worth (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Join a leading hotel brand as a Housekeeping Supervisor at Hyatt Regency DFW, where you will oversee housekeeping duties and ensure guest satisfaction. This mid-senior level role demands strong interpersonal skills and proficiency in hotel management tools. As part of a collaborative environment, you will help maintain high cleanliness standards across our busy property, aiding in both staff training and customer service excellence.

Benefits

Medical, Dental, Vision benefits

Complimentary on-site hotel parking

Complimentary colleague meal during shift

401k options and company match

Discounted and complimentary hotel accommodations

Paid Holidays, Sick Time & Vacation

Tuition Reimbursement

And so much more!

Qualifications

• 2 years of progressive hotel supervisor experience preferred.
• Must possess high energy and effective communication skills.
• Experience with customer service and organizational tasks.

Responsibilities

• Assist in overseeing the housekeeping area and team.
• Conduct room inspections and enforce safety policies.
• Promote a customer satisfaction atmosphere.

Skills

Customer Service

Bilingual

Interpersonal Skills

Organizational Skills

Communication

Education

No formal education specified

Tools

Microsoft Word

Microsoft Excel

Job description

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Care connects us.

At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world.

Come be part of our Rooms team as a Housekeeping Supervisor at the Hyatt Regency DFW located across from Terminal C of the DFW Airport. The Hyatt Regency DFW features 811 guestrooms and 92,000 square feet of function space.

Organization- Hyatt Regency DFW Airport

Summary

Care connects us.

At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world.

Come be part of our Rooms team as a Housekeeping Supervisor at the Hyatt Regency DFW located across from Terminal C of the DFW Airport. The Hyatt Regency DFW features 811 guestrooms and 92,000 square feet of function space.

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The Housekeeping Supervisor is responsible for assisting in the oversight of the housekeeping area, to include public areas and night cleaning, room inspections, on the floor with the Housekeeping team and other duties as needed. This requires some understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests and meeting planners is helpful. These responsibilities may also include staff training, development and scheduling. The Housekeeping Supervisor will promote an atmosphere that insures customer and colleague satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

Benefits & Perks

As a colleague, we have you covered with awesome benefits and perks.

• Medical, Dental, Vision benefits offered at 30 days of employment
• Complimentary on-site hotel covered parking
• Complimentary colleague meal during shift
• 401k options and company match
• Discounted and complimentary hotel accommodations anywhere in the world
• Paid Holidays, Sick Time & Vacation
• Tuition Reimbursement
• And so much more!
  
  

Qualifications

A true desire to satisfy the needs of others in a fast paced environment

• Bilingual skill set is a plus!
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• 2 years of progressive hotel supervisor experience preferred
• Service oriented style with professional presentations skills
• Ability to effectively manage resolutions for any guest challenges that arise
• Must possess the following strengths: high energy, entrepreneurial spirit, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Proficient in Microsoft Word, Excel and other POS systems is required
• Must have excellent organizational, interpersonal and administrative skills
• Shift availability: Full Time for PM shifts, weekends, and holidays
  
  

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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