Housekeeping Supervisor

The Read House Hotel; Folly Beach (SC); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Affordable Medical, Dental, & Vision

Life Insurance

401(k) with Employer Matching

Discounts at Avocet-owned Hotels

Referral Program

Employee Assistance Program

Job summary

Tides Folly Beach is seeking a housekeeping supervisor to lead a team and oversee all housekeeping duties for the property. You will supervise housekeeping and laundry staff, manage supplies and budgets, and address guest concerns with a high standard of service.

Requirements include a high school diploma or GED, and at least 5 years of housekeeping experience. A strong emphasis on guest satisfaction and team leadership is essential.

Qualifications

• Ability to communicate in English with guests and staff.
• Experience in guest service and hospitality is preferred.
• Proven ability to lead a housekeeping team effectively.
• Strong organizational and scheduling capabilities.
• Willingness to train new staff.

Responsibilities

• Oversee housekeeping duties for a defined facility.
• Supervise laundry staff and manage supplies within budget.
• Address guest complaints regarding housekeeping services.
• Ensure rooms and common areas are clean and hazard-free.
• Organize staff and lead daily briefings; train new hires.

Skills

English communication

Customer service

Team management

Organizational skills

Training others

Multitasking

Basic computer skills

Education

High school diploma or GED

Job description

$500 Sign-On Bonus!!**

Work where the ocean is your backdrop裕ides, a beachfront hotel, is looking for dedicated team members to help create memorable stays.

Compensation

$22-23

Location

1 Center St, Folly Beach, SC 29439

Benefits

• A culture that values passion, individuality, and fun!
• Opportunities for internal growth and development
• Paid Time Off (PTO)
• Paid Holidays
• Affordable Medical, Dental, & Vision Insurance Plans
• Company provided Life Insurance
• Short & Long-Term Disability and Accident and Critical Illness Insurance
• Traditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%
• Referral Program
• Employee Assistance Program
• Discounts at all Avocet-owned Hotels and Restaurants

Position Summary

The housekeeping supervisor is the lead housekeeper on a team; he or she will be required to oversee all housekeeping duties within a particular facility or on a particular team.

Main Duties And Responsibilities

• Supervises housekeeping staff as duties are being performed.
• Supervises the duties and tasks of laundry staff.
• Stocks and maintains supply rooms; orders supplies according to a budget.
• Receives, processes, and handles guest complaints in regard to housekeeping services.
• Ensures that rooms are kept clean and free from hazards.
• Ensures that all common areas are kept clean and free from hazards.
• Organizes all staff during the day and hosts daily meetings with housekeeping staff.
• Assists guests with questions and requests.
• Provides a high level of customer service at all times; remains professional.
• Trains new housekeepers after hire.

Supervisory Responsibilities

Laundry Attendants, Room Attendants, Housemen, Lobby Attendants.

Job Requirements

Education

High school diploma or a GED

Experience

At least 5 years experience.

Skills

• Ability to communicate in English with guests, co-workers and management to their understanding.
• Understands the principles behind providing excellent customer service to guests.
• Possesses the ability to manage a team of housekeepers effectively.
• Demonstrates organizational skills required for ensuring that tasks are completed in a timely manner.
• Exhibits the ability to teach others how to do their jobs in a friendly, courteous and effective manner.
• Ability to multitask and prioritize.
• Shows basic computer knowledge for the purposes of scheduling, recordkeeping and more.

Working Conditions

Training housekeepers on cleaning and reporting all maintenance issues. Overseeing staff performance on a daily basis. Checking rooms and common areas, including stairways and lounge areas, for cleanliness.

Equipment to Be Used

Radio, computer

Physical & Mental Requirements

• Able to stand a long period of time.
• Able to do a lot of walking.
• Able to squat.
• Able to push and pull.
• Able to comply with policies, procedures and codes of ethics.

Work Environment

A housekeeping supervisor is required to perform the same housekeeping tasks as the individuals they supervise, so the work environment fluctuates based upon the types of services being performed as well as the facility in which the individual is working.

Who We Are

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

EOE / DFWP

EOE / DFWP