Housekeeping Supervisor

Sea Crest Beach Resort; Falmouth (ME); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading hotel is seeking a Housekeeping Supervisor to manage staff and ensure high standards of cleanliness and guest satisfaction. This role involves training and supervising team members, managing supplies, and adhering to sustainability guidelines. Ideal candidates will have experience in housekeeping and supervisory roles, with opportunities for growth within the company.

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

401k with Company Match

Travel Discounts

Employee Assistance and Wellness Programs

Qualifications

• Experience in housekeeping or equivalent training required.
• Supervisory experience preferred.

Responsibilities

• Supervise housekeeping staff to ensure service standards are met.
• Train, schedule, and support associates.
• Monitor guest service scores to improve satisfaction.

Skills

Supervisory experience

Housekeeping experience

Education

High School diploma

Job description

Join to apply for the Housekeeping Supervisor role at Sea Crest Beach Resort.

Opportunity: Housekeeping Supervisor

Supervise housekeeping staff to ensure brand/hotel guest service and sustainability standards are met.

Your Growth Path

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Your Focus

• Train, schedule, coach, and support associates, ensuring they perform according to established standards and HHM core values.
• Screen job applicants and hire new employees, if applicable.
• Train staff to clean rooms efficiently and according to standards, partnering with external vendors if necessary.
• Monitor and communicate guest service scores to improve guest satisfaction.
• Manage supplies and equipment distribution.
• Assist with cleaning rooms on occasion.
• Address performance and behavior concerns directly or through vendors.
• Supervise laundry staff, if applicable.
• Prepare work schedules based on occupancy forecasts.
• Follow sustainability guidelines, including HHM’s EarthView program.
• Practice safe work habits, use protective equipment, and follow MSDS and OSHA standards.
• Assist in the breakfast area as needed.
• Ensure overall guest satisfaction.
• Perform other duties as assigned.

Your Background and Skills

• High School diploma preferred.
• Experience in housekeeping or equivalent training required.
• Supervisory experience preferred.

HHM Benefits and Perks

• Competitive wages for full-time and part-time roles.
• Medical, Dental, and Vision Insurance.
• Paid Time Off.
• 401k with Company Match.
• Free Basic Life Insurance.
• Travel Discounts.
• Commuter Transit and Parking Benefits.
• Employee Assistance and Wellness Programs.
• Educational and Professional Development Opportunities.
• Referral Bonus Program.

Work Environment and Requirements

• Varied work schedules, including holidays and weekends.
• Standing, walking, pushing, lifting up to 25 pounds, reaching, kneeling, and bending required.

Our Beliefs

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Management and Manufacturing

Industries

• Hotels and Motels