Housekeeping Supervisor

VISTA HOST INC; Estes Park (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

PTO & holidays

Insurance (health/vision/dental)

Life/STD Insurance

Employee discounts

EAP program

Career growth

Job summary

Expedition Lodge Estes Park, located in Estes Park, Colorado, is seeking a Housekeeping Supervisor to lead the housekeeping and laundry teams and ensure the highest cleanliness standards. The role reports to the GSM/General Manager and emphasizes guest service, staff development, and efficient operations.

Join a welcoming team at a cozy 106-room property offering rustic charm, modern comforts, and easy access to Rocky Mountain National Park.

Qualifications

• Experience leading housekeeping teams.
• Strong attention to cleanliness and safety.
• Excellent communication and coaching abilities.
• Ability to manage multiple tasks and schedules.

Responsibilities

• Supervise the housekeeping staff, providing training and feedback to maintain high performance.
• Inspect guest rooms and public areas for cleanliness, sanitation, and safety compliance.
• Assign tasks, monitor progress, and manage supplies and inventory.
• Respond to guest requests and concerns to ensure satisfaction.
• Follow emergency procedures to protect guests and staff.

Skills

Leadership

Attention to detail

Communication skills

Coaching & training

Organizational skills

Job description

POSITION TITLE

Housekeeping Supervisor

REPORTS TO

GSM/General Manager

ABOUT EXPEDITION LODGE ESTES PARK

The Expedition Lodge Estes Park, managed by Vista Host Management & Development Company, is nestled in the breathtaking beauty of Estes Park, Colorado, and serves as a gateway to the majestic Rocky Mountain National Park. Our cozy 106 room property offers guests a perfect blend of rustic charm and modern comforts, with easy access to outdoor activities like hiking, wildlife viewing, and scenic drives. With its welcoming atmosphere and convenient location near the charming downtown Estes Park, Expedition Lodge is a top-rated choice for nature lovers and adventure seekers alike, providing a memorable and relaxing stay in the heart of the Rockies.

POSITION SUMMARY

The Housekeeping Supervisor ensures that guest rooms and public areas meet the highest cleanliness standards. This role involves overseeing the housekeeping and laundry teams, managing resources, and fostering a positive work environment that promotes exceptional guest service and staff efficiency.

WHO IS THIS POSITION FOR?

• Has a strong attention to detail and a commitment to maintaining high cleanliness standards.
• Possesses excellent leadership skills and enjoys coaching and training team members.
• Is proactive, organized, and capable of handling multiple tasks efficiently.
• Is dedicated to creating a welcoming and comfortable environment for all guests.

WHY JOIN OUR TEAM?

• Competitive salary with performance-based incentives.
• Vacation / Sick / Bereavement / Holiday Pay.
• Health/Vision/Dental Insurance.
• Life / STD Insurance.
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Supervise the housekeeping staff, providing open communication, training, coaching, and feedback to ensure high performance and efficiency.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure compliance with health, sanitation, and safety standards.
• Issue assignments to staff, considering special requests and areas of focus to maintain smooth operations.
• Distribute supplies to staff at the start of each shift, managing inventory and controlling expenses.
• Respond to guest requests, concerns, and issues promptly to ensure guest satisfaction.
• Manage Lost and Found, logging items and handling guest inquiries.
• Follow emergency procedures to protect the hotel, guests, staff, and assets.
• Comply with attendance rules and be available for regular shifts.
• Perform other duties as assigned by management to support overall housekeeping operations.

POSITION REQUIREMENTS

• Must be able to communicate effectively, both written and verbally.
• Must be able to stand for extended periods.
• Must be able to lift up to 40 lbs.
• Ability to move throughout the building, bend, stoop, and reach to assist staff members in completing tasks, with or without reasonable accommodation.