Housekeeping Supervisor

Hyatt Regency Cincinnati; Cincinnati (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Hyatt Regency Cincinnati in downtown Cincinnati, Ohio, is seeking a Housekeeping Supervisor to lead a team and maintain the highest cleanliness standards. You will oversee room cleaning, public areas, and laundry operations, ensuring guest satisfaction through proactive supervision and training.

The role requires at least 6 months of housekeeping or cleaning experience, proven leadership, and strong communication. Fluency in English is expected; bilingual a plus.

Qualifications

• 6 months housekeeping or cleaning experience required.
• Proven supervisory or leadership experience.
• Strong communication and interpersonal skills; bilingual a plus.
• Read, write and speak English fluently.
• Ability to manage multiple tasks and priorities.
• Attention to detail and high standards of cleanliness.
• Proficiency with housekeeping software and systems.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations
• Train, motivate, and mentor the housekeeping team to deliver exceptional service
• Conduct inspections to ensure adherence to cleanliness and quality standards
• Collaborate with other departments to meet guest expectations and address any issues
• Maintain inventory of cleaning supplies and equipment
• Assist in scheduling and coordinating staff shifts
• Handle guest inquiries and resolve complaints promptly and professionally
• Uphold safety and sanitation standards, ensuring a healthy work environment

Skills

Supervisory experience

Leadership

Communication skills

Bilingual (optional)

Attention to detail

Fluent English

Tools

Housekeeping software

Job description

Property Description

Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction.

Overview

Are you a highly organized and detail-oriented individual with a passion for cleanliness and guest satisfaction? Join our team as a Housekeeping Supervisor and play a vital role in ensuring the highest standards of cleanliness and exceptional guest experiences. With your high energy, enthusiasm, and commitment to excellence, you will oversee the daily operations of our housekeeping department, leading a team of dedicated housekeeping staff to maintain a pristine and welcoming environment.

Key Responsibilities:

• Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations
• Train, motivate, and mentor the housekeeping team to deliver exceptional service
• Conduct inspections to ensure adherence to cleanliness and quality standards
• Collaborate with other departments to meet guest expectations and address any issues
• Maintain inventory of cleaning supplies and equipment
• Assist in scheduling and coordinating staff shifts
• Handle guest inquiries and resolve complaints promptly and professionally
• Uphold safety and sanitation standards, ensuring a healthy work environment

Join our team as a Housekeeping Supervisor and make a difference in creating a clean and comfortable environment for our guests.

Qualifications

• 6 months experience in a housekeeping or cleaning role required
• Proven supervisory or leadership experience
• Strong communication and interpersonal skills; bilingual a plus
• Read, write and speak English fluently.
• Ability to manage multiple tasks and priorities
• Attention to detail and high standards of cleanliness
• Proficiency with housekeeping software and systems
• Flexible schedule, including weekends and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $22.00 - USD $22.00 /Hr.