Housekeeping Supervisor

Concord Hospitality Enterprises; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

401(k) program with company match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Enterprises in Charlotte, North Carolina is looking for a Housekeeping Supervisor to oversee the housekeeping and laundry teams. You will ensure high standards of cleanliness and service while fostering a positive environment for guests and staff.

The ideal candidate will have leadership experience, a keen attention to detail, and excellent communication skills. This full-time position offers competitive wages and comprehensive benefits, including medical insurance and a 401(k) program.

Qualifications

• Experience leading housekeeping staff in hotels or similar environments.
• Strong commitment to hospitality and quality standards.
• Outgoing and friendly demeanor in interactions with guests.

Responsibilities

• Supervise housekeeping and laundry teams to maintain cleanliness standards.
• Inspect rooms and public areas for quality assurance.
• Provide training and support to team members.

Skills

Leadership experience in housekeeping

Attention to detail

Excellent communication skills

Ability to motivate a team

Job description

Description

As the Housekeeping Supervisor, you will directly oversee housekeeping, laundry, and houseperson team members. Your leadership, attention to detail, and commitment to quality will ensure a clean, safe, and welcoming environment for our guests and associates.

Responsibilities

• Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
• Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
• Provide training, guidance, and support to team members to foster success and professional growth.
• Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
• Respond promptly to guest requests and resolve issues with courtesy and efficiency.
• Maintain accurate records and ensure compliance with safety and sanitation procedures.
• Lead by example with professionalism, integrity, and a passion for hospitality.

Qualifications

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong attention to detail and commitment to quality standards.
• Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.
• Ability to motivate and lead a team to achieve success.
• Actively engaged and passionate about your work.
• Demonstrated professionalism and integrity in all responsibilities.

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Equal Opportunity Employer

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.