Housekeeping Supervisor

Concord Hospitality Enterprises; Dayton, Northern (OH, KY); Hybrid; USD 25,000 - 31,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits package

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Enterprises is seeking a PM Housekeeping Supervisor in Dayton, OH. This full-time role oversees housekeeping, laundry, and house person staff, ensuring top cleanliness and guest experience.

You will partner with Front Desk and Maintenance to maintain standards and drive service levels, while mentoring the team and owning the department's results. The ideal candidate has leadership experience in hotels or multi-unit housing, excellent communications, professionalism, and a

Qualifications

• Experience in a leadership role in hotel or multi-unit properties.
• Strong communication and guest service skills.
• Ability to coach and mentor staff while ensuring quality.

Responsibilities

• Oversee housekeeping, laundry and house person teams.
• Collaborate with Front Desk and Maintenance to ensure guest satisfaction.
• Model professional behavior and drive productivity during busy periods.

Skills

Leadership

Communication

Team player

Guest service

Job description

Description

We are hiring a Full time PM Housekeeping Supervisor - $18.50-22.20

As the PM Housekeeping Supervisor, you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property’s cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property’s high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels. As a supervisor, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest’s needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your team's development while meeting the needs of the guest and achieving the company's goals.

Ideal candidates:

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.
• Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
• You take pride in your work.
• You like being in the driver’s seat and leading others to success.
• You are actively engaged and passionate about where you work.
• You work with professionalism and integrity.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only):

• We offer competitive wages.
• Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Qualifications

Behaviors

• Team Player: Works well as a member of a group (Preferred)
• Leader: Inspires teammates to follow them (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

• Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality