Housekeeping Supervisor

Tapestry Conshohocken; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

401(k) with company match

Discounted room rates

Training and career advancement opportunities

Job summary

Tapestry Conshohocken is seeking a Housekeeping Supervisor in Charlotte, NC. In this role, you will supervise housekeeping, laundry, and houseperson staff to maintain a clean and welcoming environment for guests.

The ideal candidate has leadership experience in hospitality, strong attention to detail, excellent communication skills, and the ability to motivate a team. Full-time associates will enjoy competitive wages and benefits including medical, dental, and vision insurance.

Qualifications

• Experience in a leadership role in hotels, hospitals, or multi-unit housing.
• Strong attention to quality standards.
• Excellent communication skills and professionalism.

Responsibilities

• Supervise housekeeping, laundry, and houseperson staff.
• Inspect guest rooms and public areas for cleanliness.
• Provide training and support to team members.
• Communicate effectively with guests and colleagues.
• Respond promptly to guest requests and resolve issues.

Skills

Leadership experience in housekeeping

Attention to detail

Excellent communication skills

Ability to motivate team

Job description

Housekeeping Supervisor

As the Housekeeping Supervisor, you will directly oversee housekeeping, laundry, and houseperson team members. Your leadership, attention to detail, and commitment to quality will ensure a clean, safe, and welcoming environment for our guests and associates.

Responsibilities

• Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
• Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
• Provide training, guidance, and support to team members to foster success and professional growth.
• Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
• Respond promptly to guest requests and resolve issues with courtesy and efficiency.
• Maintain accurate records and ensure compliance with safety and sanitation procedures.
• Lead by example with professionalism, integrity, and a passion for hospitality.

Qualifications

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong attention to detail and commitment to quality standards.
• Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.
• Ability to motivate and lead a team to achieve success.
• Actively engaged and passionate about your work.
• Demonstrated professionalism and integrity in all responsibilities.

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.