Housekeeping Supervisor

Newport Hospitality Group, Inc; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

DailyPay

Insurance

Paid time off

401K

Hotel rates

Job summary

Newport Hospitality Group, Inc. is seeking a Housekeeping Supervisor to lead the Rooms Division and ensure extraordinary guest experiences. You will oversee housekeeping operations, recruit and train staff, and drive operational excellence to support a premium stay.

The role emphasizes strong leadership, guest-focused service, and adherence to safety and company standards, with opportunities for growth within the organization.

Qualifications

• 3+ years housekeeping experience with at least 1 year in a supervisory role.
• Strong leadership and people-management skills.
• Excellent communication and guest-service focus.

Responsibilities

• Lead and develop housekeeping and laundry staff for a high-performing team.
• Maintain impeccable cleanliness standards across rooms and public areas.
• Manage budgets, staffing, inventory, and safety compliance.
• Address guest concerns promptly and elevate the guest experience.

Skills

Leadership

Communication

Problem-solving

Physical ability

Job description

Do you have a passion for hospitality and a knack for leadership? We're seeking a Housekeeping Supervisor to lead our Rooms Division team, ensuring exceptional guest experiences and operational excellence. If you're a highly motivated individual looking for a career with unlimited growth opportunities, we encourage you to apply!

Why You'll Love Working With Us:

• Competitive Benefits: We offer comprehensive insurance, paid time off, and a 401K to support your financial future.
• Access Your Pay When You Need It: Our DailyPay program gives you immediate access to your earnings.
• Travel Perks: Enjoy special team member hotel rates if you love to travel!

What You'll Do:

You’ll oversee all aspects of our housekeeping operations, focusing on:

• Leading Your Team: Recruit, train, and develop housekeeping and laundry staff, fostering a positive and high-performing environment.
• Ensuring Impeccable Standards: Maintain high cleanliness standards across all guest rooms and public areas.
• Operational Efficiency: Manage budgets, optimize staffing, control inventory, and ensure compliance with all safety and company standards.
• Guest Satisfaction: Promptly address guest concerns and implement programs to enhance their experience.

We're Looking For:

• 3+ years of housekeeping experience, with at least 1 year in a supervisory role (preferred).
• Strong leadership, communication, and problem-solving skills.
• Physical ability to perform job requirements.

This is a dynamic role where your leadership directly contributes to our guest's comfort and satisfaction. Join us and grow your career in hospitality!

Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.

Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.