Housekeeping Supervisor

Residence Inn Chandler; Chandler (AZ); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Leave benefits

Résumé du poste

Highgate Hotels in Chandler, AZ is seeking a Housekeeping Supervisor to coordinate housekeeping functions and step in for the Manager when needed. This hourly role requires hands-on leadership and a focus on guest satisfaction. You will inspect rooms, supervise room attendants, manage daily assignments, train staff, and ensure safety and cleanliness standards are met.

Benefits and a supportive team await. This position offers competitive hourly pay and opportunities for growth within a global

Qualifications

• High School diploma or equivalent required; college coursework helpful.
• 2–3 years of progressive hotel experience; supervisory role preferred.
• Ability to stand during shift and communicate effectively.

Responsabilités

• Inspect Room Attendant performance daily to ensure standards.
• Oversee VIP room inspections when managers absent.
• Close floors at day end; ensure carts are restocked.
• Maintain records of daily assignments and sign off.
• Monitor cleanliness of carts and linen closets.
• Assign duties and ensure active pager communication.
• Initiate work orders for repairs and follow up.
• Assist with training housekeeping staff.
• May clean rooms as needed.
• Ensure completion of biannual cleaning projects.
• Aim for overall guest satisfaction.

Connaissances

Supervisory experience

Communication skills

Physical stamina

Customer service orientation

Formation

High School diploma or equivalent

College coursework helpful

Description du poste

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Residence Inn Chandler

200 N. Federal StreetChandler, AZ 85226

Overview

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

Responsibilities

• Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
• Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.
• Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
• Maintain key control.
• Handle items for "Lost and Found" according to the standards.
• Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.
• Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
• Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
• Assist with training of Housekeeping staff.
• May be required to clean rooms as business needs dictate.
• Ensure completion of cleaning projects on a biannual basis.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent required. College course work in related field helpful.
• At least two to three years of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Benefits

Highgate offers the following benefits package for this position:

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Posting Date

This job opening was posted on [11-11-26] and will remain open for at least 14 days.