House Attendant

Highgate; Monterey (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) plan

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Leave benefits

Job summary

Highgate Hotels in Monterey, CA is seeking a House Attendant to maintain cleanliness in assigned areas and deliver items to guestrooms. The role requires physical ability and good communication with guests and staff.

You will perform floor and carpet care, assist with luggage, and support housekeeping operations while prioritizing guest satisfaction at a busy property.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field.
• Must be able to exert up to 100 pounds of force occasionally, 50 pounds frequently, and up to 20 pounds constantly to lift or move objects.
• Ability to stand during entire shift.
• Effective verbal and written communication with all staff and guests.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in public areas as required.
• Shampoo furniture as needed.
• Assist guests with luggage in a friendly manner.
• Handle items for Lost and Found per hotel standards.
• Clean guestrooms as needed.
• Know and assist in emergency procedures.
• Maintain hotel equipment in proper working order.
• Store hotel equipment in proper areas.
• Complete special projects as assigned by the Housekeeping Manager.
• Strive to ensure overall guest satisfaction.

Skills

Stand for long shifts

Physical strength

Clear communication skills

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Location

Monterey Beach Hotel Monterey, CA

Overview

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Benefits

Highgate offers the following benefits package for this position:

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Posting Date

This job opening was posted on 11/10/26 and will remain open for at least 14 days.