Housekeeping Supervisor

Kolter Hospitality; Boca Raton (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Kolter Hospitality is seeking a Housekeeping Supervisor to oversee daily cleaning operations and staff, ensuring exceptional guest experiences and adherence to brand standards. The role involves supervising housekeeping teams, coordinating daily assignments, and supporting training for service quality.

The supervisor will lead inspections of guest rooms and public areas, manage supplies and inventory, and enforce safety procedures while fostering a positive, guest-focused environment that aligns

Responsibilities

• Supervise the housekeeping staff to ensure service standards.
• Break out the house and assign daily tasks to the team.
• Evaluate staff performance and coach as needed.
• Communicate performance standards clearly and ensure training.
• Lead cleaning and inspection of guest rooms and public areas.
• Ensure cleaning techniques, procedures, and brand standards are followed.
• Order supplies and maintain accurate inventory.
• Follow lost and found procedures for items left in rooms.
• Report items in need of repair and maintain safety procedures.

Job description

Overview: A Kolter Hospitality Housekeeping Supervisor delivers service excellence to our guests and ensures the creation of a larger than home, welcoming experience. This position is responsible for daily supervision of cleaning and assists in administration of Housekeeping services in safe and efficient manner.

Performance Expectations

• Supervise the housekeeping staff
• Break out the house and provide team with daily assignments
• Evaluate the staff’s job performance and coach and counsel as necessary.
• Clearly communicate the standards of performance and ensure all required training occurs.
• Perform and supervise the cleaning and inspection of guest rooms, public areas, and back of the house.
• Ensure compliance with proper cleaning techniques, procedures, and brand standards.
• Order supplies and maintain accurate inventory.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations

Be effective and innovative in handling and solving problems in the workplace.

Remain positive and helpful while keeping a steady pace.

Committed to the success and growth of the company.

Act honorably, even when no one is watching.

Eagerness to grow and/or develop within the company

Passionately provide personalized guest service