Housekeeping Supervisor

Barclay Hotel Atlanta Downtown; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Growth opportunities

Training programs

Employee discounts

Job summary

Barclay Hotel Atlanta Downtown is seeking a Housekeeping Supervisor to oversee daily housekeeping operations, ensuring guest rooms, public areas, and back-of-house spaces meet cleanliness standards.

You will train staff, conduct inspections, manage inventories, and coordinate with front desk and maintenance to resolve guest requests efficiently.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of housekeeping experience, with 1 year in a supervisory or lead role preferred.
• Strong knowledge of cleaning techniques, safety procedures, and sanitation standards.
• Excellent leadership, organizational, and communication skills.

Responsibilities

• Supervise, schedule, and coordinate daily housekeeping activities.
• Inspect guest rooms, corridors, and public areas for cleanliness and standards.
• Train new staff and provide ongoing coaching and support.
• Monitor inventory and report shortages or requisition supplies as needed.
• Ensure health, safety, and hygiene standards are met; assist with high occupancy tasks.
• Handle guest complaints or special requests promptly and professionally.
• Communicate with front desk, maintenance, and management teams.
• Prepare shift reports and maintain housekeeping records.
• Ensure proper use and maintenance of housekeeping equipment.

Skills

Leadership

Attention to detail

Organizational skills

Communication skills

Team supervision

Education

High school diploma

Tools

Housekeeping software

Job description

Barclay Hotel Atlanta Downtown - 89 Luckie St Atlanta

Housekeeping Supervisor

Job Summary:

The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department to ensure cleanliness standards are maintained throughout guest rooms, public areas, and back-of-house spaces. This role supports and trains housekeeping staff, conducts inspections, and ensures guest satisfaction through consistent service quality.

Key Responsibilities:

• Supervise, schedule, and coordinate the daily activities of housekeeping staff.
• Inspect guest rooms, corridors, and public areas for cleanliness and adherence to hotel standards.
• Train new housekeeping staff and provide ongoing coaching and support.
• Monitor inventory of cleaning supplies, linens, and amenities; report shortages or requisition supplies as needed.
• Ensure compliance with health, safety, and hygiene standards.
• Assist with cleaning tasks during high occupancy or staff shortages.
• Handle guest complaints or special requests promptly and professionally.
• Communicate effectively with front desk, maintenance, and management teams.
• Prepare shift reports and maintain accurate housekeeping records.
• Ensure proper use and maintenance of housekeeping equipment.

Qualifications:

• High school diploma or equivalent required.
• Minimum 2 years of housekeeping experience, with at least 1 year in a supervisory or lead role preferred.
• Strong knowledge of cleaning techniques, safety procedures, and sanitation standards.
• Excellent leadership, organizational, and communication skills.
• Attention to detail and ability to perform room inspections with a critical eye.
• Ability to work flexible hours including weekends and holidays.
• Proficiency in basic computer applications and housekeeping software (preferred).

Physical Requirements:

• Ability to stand, walk, bend, and lift for extended periods.
• Must be able to lift up to 30 lbs and push/pull housekeeping carts.

What We Offer:

• Competitive salary and benefits
• Opportunities for growth and advancement
• Training and development programs
• Employee discounts on hotel stays and services