Housekeeping Supervisor

GRAHAM HOTEL SYSTEMS INC; Ann Arbor (MI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Free meal on shift

Discounted bus pass

Employee discounts on rooms and dining

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Pet Insurance

Employee Assistance Program

401(k)

Job summary

The Kensington Hotel is seeking a dependable Housekeeping Supervisor to lead our team and maintain the high standards guests expect. You will oversee room and public-area cleaning, ensure safety and sanitation, and support a fast-paced hotel environment.

Join a hands-on leadership team where you’ll mentor staff, manage daily tasks, and help deliver outstanding guest experiences while maintaining efficient operations.

Qualifications

• Previous housekeeping or hotel experience preferred.
• Supervisory or leadership experience is a plus.
• Strong attention to detail and commitment to cleanliness.
• Excellent organizational and time-management skills.
• Ability to communicate effectively with team members and guests.
• Professional and dependable attitude.

Responsibilities

• Supervise and inspect cleaning of guest rooms, public areas, and back-of-house spaces.
• Ensure housekeeping standards and guest satisfaction are maintained.
• Ensure safety, health, and sanitation standards compliance.
• Assign daily tasks to housekeeping staff and monitor workflow.
• Assist with cleaning duties as needed.
• Maintain Lost & Found records and inventory usage.
• Collaborate with management to maintain service standards.

Skills

Leadership / Staff supervision

Attention to detail

Guest service orientation

Time management

Communication skills

Job description

Description

The Kensington Hotel is looking for a dependable and skilled Housekeeping Supervisor to join our team! If you have a passion for cleanliness, guest service, and leading a team, this could be a great opportunity to grow your hospitality career.

As a Housekeeping Supervisor, you’ll play an important role in ensuring our guest rooms, public spaces, and back-of-house areas meet the high standards our guests expect. The ideal candidate is proactive, detail-oriented, solution-focused, and comfortable working both independently and as part of a team in a fast-paced hotel environment.

Full-time work is available with a flexible schedule.

We Offer a Generous Benefits Package

• Free meal with each shift, prepared fresh daily
• Discounted bus pass
• Employee discounts on hotel rooms and restaurant purchases
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Pet Insurance
• Employee Assistance Program
• 401(k)

Join Our Team!

If you are a hardworking, dependable hospitality professional who takes pride in creating a clean and welcoming environment for guests and enjoys helping lead a team, we'd love to meet you!

Apply today and become an important part of the team at The Kensington Hotel!

What You’ll Do

• Supervise and inspect the cleaning of guest rooms, turndown service, public areas, and back-of-house spaces.
• Ensure housekeeping standards are consistently maintained to provide a high level of cleanliness and guest satisfaction.
• Ensure compliance with hotel safety, accident prevention, loss prevention, health, and sanitation standards.
• Assign daily work to housekeeping associates, taking into consideration special requests, guest needs, and areas requiring additional attention.
• Monitor the progress of housekeeping operations throughout the shift to ensure an efficient and smooth workflow.
• Distribute housekeeping supplies and equipment to associates at the beginning of each shift.
• Monitor inventory and control the use of supplies to help maintain appropriate stock levels and control expenses.
• Maintain accurate Lost & Found records and ensure items are properly logged and secured.
• Respond to guest and housekeeping-related concerns in a professional and timely manner.
• Work closely with housekeeping associates and hotel management to maintain excellent service standards.
• Assist with cleaning guest rooms and other housekeeping areas on an as-needed basis.
• Perform other job-related duties as assigned.

This Is a Hands-On Leadership Role

As a Housekeeping Supervisor, you'll lead by example. When needed, you'll be expected to assist the housekeeping team with cleaning guest rooms and other areas of the hotel.

Housekeeping duties may include:

• Cleaning and disinfecting a variety of surfaces using cloths, mops, sponges, brushes, and cleaning agents.
• Bending, stooping, reaching, and extending arms overhead while performing cleaning duties.
• Stripping and making beds and changing bed linens.
• Lifting and handling bedspreads and other items weighing up to 50 pounds.

Requirements

What We’re Looking For

• Previous housekeeping or hotel experience preferred.
• Previous supervisory or leadership experience is a plus.
• Strong attention to detail and commitment to cleanliness.
• Excellent organizational and time-management skills.
• Ability to communicate effectively with team members and guests.
• A positive, dependable, and professional attitude.
• Ability to work independently while also being a strong team player.
• Ability to work in a fast-paced environment and prioritize multiple responsibilities.
• Willingness to pitch in and assist the team when needed.