Housekeeping Standards Supervisor

Apsilon Hotels, LLC; Fairburn (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Apsilon Hotels, LLC in Georgia seeks a proactive Housekeeping Supervisor to lead the team in maintaining brand cleanliness across guestrooms and public areas. You will coordinate training, supervise staff, and work closely with the Front Desk to optimize room readiness and guest satisfaction.

Responsibilities include scheduling, safety compliance, daily inspections, and handling guest inquiries while ensuring the highest standards of cleanliness and guest comfort throughout the hotel.

Qualifications

• High school diploma or GED; able to speak, read and write English.
• Two or more years housekeeping experience with supervisory experience preferred.
• One or more years customer service experience required with excellent customer service skill.

Responsibilities

• Lead orientation and training for new housekeeping staff and complete training paperwork.
• Coach and counsel housekeeping employees to improve performance.
• Develop and maintain training procedures for new and existing staff; follow up on training.
• Occasionally prepare work schedules for business levels forecasted by management.
• Inspect rooms daily to ensure standards; conduct training sessions and department meetings.
• Inspect public areas twice daily and enforce cleanliness standards.
• Coordinate with Front Desk to inform of available clean rooms and report results.
• Maintain supplies and ensure proper storage of chemicals; follow OSHA/HAZCOM procedures.
• Maintain key control and issue keys to room attendants.
• Coordinate special cleaning projects to uphold high standards of cleanliness.
• Maintain lost and found and process item returns; secure storage at all times.
• Promote safety and security topics in department meetings.
• Maintain equipment and assist maintenance with issue resolution.
• Handle guest complaints and requests to ensure satisfaction.
• Perform other duties as requested.

Skills

High school diploma

GED

English language

Housekeeping experience

Supervisory experience

Customer service

Education

High school diploma or GED

Job description

Apsilon Hotels, LLC in Georgia seeks a proactive Housekeeping Supervisor to lead the team in maintaining brand cleanliness across guestrooms and public areas. You will coordinate training, supervise staff, and work closely with the Front Desk to optimize room readiness and guest satisfaction.

Responsibilities include scheduling, safety compliance, daily inspections, and handling guest inquiries while ensuring the highest standards of cleanliness and guest comfort throughout the hotel.