Housekeeping/Setup

City of Raleigh North Carolina; Raleigh (NC); On-site; USD 23,000 - 32,000; Full time

Job summary

The City of Raleigh is seeking a dedicated employee to assist with event setup, janitorial work, and maintenance at the Raleigh Convention Center. The role requires flexibility for evenings, weekends, and holidays as determined by venue events. You will clean and prepare spaces, move equipment, and assist guests to ensure smooth operations.

The ideal candidate can adapt to varied shifts, follow safety guidelines, and work effectively in a team to support four venues under the RCPAC umbrella.

Qualifications

• High School diploma or GED is required or equivalent.
• Ability to provide face-to-face customer service to facility users.
• Experience with cleaning supplies and safe chemical handling is preferred.

Responsibilities

• Read and use floor plans and event documents to set up spaces.
• Perform janitorial tasks and operate housekeeping equipment.
• Move and position tables, chairs, stages and other equipment for events.
• Tear down setups and return items to storage, reporting damage as needed.
• Provide excellent customer service to patrons and guests.
• Follow directions and maintain venue cleanliness and safety.

Skills

Customer service

Attention to detail

Operating equipment

Education

High School diploma or GED

Tools

Housekeeping equipment

Job description

The Raleigh Convention and Performing Arts Center (RCPAC) is seeking a loyal employee dedicated to working behind the scenes to assist with event set up, janitorial work, and maintenance of the Raleigh Convention Center.

About You:

The ideal candidate will have the ability to work a flexible schedule, including evenings, weekends and holidays, as determined by venue events. You will be able to effectively perform janitorial functions to maintain venue cleanliness and set up facility equipment and furnishings to support events. You efficiently take down facility equipment and furnishings while returning all items to appropriate locations, ensuring items are clean and operable for future use, and/or reporting any damage to supervisor. Good customer service skills are required to provide face-to-face customer service to facility users and guests.

About Us:

The Raleigh Convention and Performing Arts Center (RCPAC) has an amazing team of people who operate four unique venues – Raleigh Convention Center, Martin Marietta Center for the Performing Arts, Red Hat Amphitheater, and Coastal Credit Union Music Park at Walnut Creek. Our goal is to shine and lead the way for others in our industry and provide exciting events to the City of Raleigh, including touring shows, concerts, unique conventions, festivals, and expos. We strive to create memorable moments for everyone who visits our venues.

Work Hours:

Some mornings, weekends & holidays required. Shifts will vary according to event schedule.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Reads, understands and uses scale drawings of facility floor plans and event documents to set and prepare facility spaces for events while maintaining facility cleanliness
• Performs janitorial functions while operating and maintaining housekeeping equipment
• Moves and places large quantities of facility equipment and furnishings such as tables and table skirting, chairs, stages, risers, steps, wall panels, coat racks, dance floors and seating platforms and more in support of scheduled events
• Tears down facility equipment and furnishings and return all items to appropriate locations, ensuring items are clean and operable for future use, and/or reporting any damage to supervisor
• Operates and maintains housekeeping equipment such as standard and motorized ride-on vacuums, carpet cleaners (spotters), carpet sweepers, auto-scrubbers, pressure cleaners and chemical applicators
• Provides excellent customer service to patrons
• Performs other duties as required

Education & Experience:

High School diploma or G.E.D. equivalency, less than 1 year experience in custodial, general maintenance, labor or related work

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Knowledge of:

• Standard practices, methods and materials of assigned work
• Occupational hazards and applicable safety principles and practices
• Uses and properties of supplies and equipment

Skill in:

• Customer service
• Providing attention to detail in assignments
• Operating assigned equipment

Ability to:

• Follow directions and meet standards
• Use cleaning supplies and chemicals in a safe, efficient manner
• Maintain venue quality and standards for cleanliness

ADA and Other Requirements:

Work Environment and Physical Effort:

Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment:

Work is typically performed in an office or similar indoor environment. Employees may occasionally work in an outdoor environment.

Work Exposures:

Work in this position does not require frequent environmental exposures. Employees may occasionally be exposed to communicable diseases, moving mechanical parts, fumes or airborne particles or toxic, caustic chemicals or substances.

The City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are available upon request.