Housekeeping - Room Attendant - PT

Westminster-Management; Long Branch (NJ); On-site; USD 27,000 - 38,000; Full time

Job summary

Westminster-Management is seeking a Room Attendant to maintain the cleanliness of assigned guest rooms, including beds, bathrooms, dusting, and vacuuming. The role involves lifting and moving supplies and communicating with guests in a fast-paced hotel setting.

Previous housekeeping experience is helpful, and the ability to interact professionally with guests and staff is preferred. Strong attention to detail and reliability are important for success in this position.

Qualifications

• Ability to communicate effectively with guests and other employees.
• Previous housekeeping experience helpful.
• Must be able to lift and move cleaning supplies and stand for extended periods.

Responsibilities

• Clean guestrooms, including making beds, bathrooms, dusting, vacuuming, and replacing amenities.
• Maintain knowledge of activities in the hotel.
• Maintain cleanliness of lobby, public restrooms, office areas, elevators, and stairs.
• Keep work areas neat and organized; pass room inspections.
• Report all problems, maintenance needs, and unsafe conditions.
• Attend mandatory meetings and participate in cross-training as assigned.

Skills

Communication skills

Guest interaction

No prior experience required

Job description

POSITION SUMMARY

The Room Attendant is responsible for maintaining the cleanliness of assigned guest rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and replacing amenities. This is a fast-paced position requiring the ability to lift, pull, and push a moderate weight. Previous cleaning experience and the ability to communicate with guests preferred.

QUALIFICATIONS

• Ability to communicate effectively with the public and other employees.
• Prior housekeeping experience helpful.
• No employee will pose a direct threat to the health/safety of self or others.

PERFORMANCE STANDARDS

• CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
• WORK HABITS: Meet hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated.
• PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance, or cross-train for other hotel positions.
• SAFETY AND SECURITY: Be alert to hazards; follow hotel's safety, security, and emergency procedures; report potential risks or hazardous conditions.
• ROOM CLEANING: Meet hotel standards for cleanliness; clean all assigned rooms on schedule; keep cart and supplies orderly; pass room inspections.

ESSENTIAL FUNCTIONS

Frequency key: Rarely (<1%) · Occasionally (1-33%) · Frequently (34-65%) · Constantly (66-100%).

• Constantly. Clean guestrooms, including making beds, cleaning bathrooms, dusting, vacuuming, and replacing amenities.
• Constantly. Maintain knowledge of activities in the hotel.
• Constantly. Maintain cleanliness of lobby, public restrooms, office areas, elevators, and stairs.
• Constantly. Maintain work areas neat and organized.
• Constantly. Report all problems and maintenance repairs as needed.
• Constantly. Report all unsafe conditions immediately.
• Frequently. Complete all other duties as assigned by supervisor, including cross training.
• Frequently. Replace cleaning supplies; unload/load housekeeping carts.

Occasionally. Attend all mandatory meetings; sweep patios/balconies; wash windows