Housekeeping Room Attendant - Hotel Indigo Spring, TX

Palette Hotels; Spring (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

Palette Hotels seeks a Housekeeping Room Attendant to maintain guest room cleanliness and comfort. You will follow standardized cleaning procedures, stock supplies, and ensure safety in handling cleaning products, reporting damages or shortages to your supervisor.

The role requires weekend and holiday availability and interacts with guests to provide directions and assistance as needed. A proactive, detail-oriented approach helps sustain high service standards in our hotel environment.

Qualifications

• Service orientation and customer service basics.
• Excellent communication skills for guest interactions.
• Ability to read and understand directions on cleaning chemicals and use them safely.

Responsibilities

• Obtain room assignments from your Supervisor at the start of the shift.
• Check your cart and stock levels to ensure readiness.
• Know the correct procedure for entering guest rooms and doors.
• Move the cart safely with door openings facing the room after entry.
• Follow a set cleaning pattern for occupied and check-out rooms.
• Check rooms for damages and report issues promptly.
• Return found items to Lost and Found with incident details.

Skills

Service orientation

Excellent communication

Read cleaning chemicals

Safe chemical handling

Job description

Position: Housekeeping Room Attendant

Job Description:

The Housekeeping Attendant is responsible for the cleanliness of guest rooms.

Required Skills and Requisites:

• Service orientation. Knowledge of principles and processes for providing customer and personal services.
• Excellent communication skills. Ability to convey information and ideas
• Ability to read and understand directions on cleaning chemicals.
• Ability to use chemicals and equipment in a safe and efficient manner.

Pleased note: Weekend Evening and Holidays availability is a must.

Responsibilities and Duties:

• Obtain room assignments from your Supervisor at the beginning of the shift
• Check your cart to make sure it is correctly stocked
• Know the correct procedure for entering a guest room.
• After entering a room, move your cart across the opening of the room door with the open side of the cart facing the room.
• Follow a set pattern of steps for daily cleaning of occupied and check-out rooms so nothing is missed.
• Check room for damages furniture and equipment.
• Report all damage and missing items to your Supervisor immediately.
• Any items found in guest rooms. Lobby, corridor, or in the back of the house are to be returned to Lost and Found with the following information: Date, where found and finder's name.
• Before leaving a guest room, give the entire room one last inspection.
• Notify Housekeeping that the room is clean and whether it is occupied or vacant.
• Restock your card, remove any trash and dirty linen, at the end of the shift so it is ready for the next day.
• Respond to guest questions.
• Provide guest assistance, directions, and information as requested.
• Report all suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department.
• Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
• Perform other duties as requested by Supervisor

At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.