Housekeeping - Room Attendant

Pacific Hospitality Group; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a vibrant hotel in downtown Phoenix, where you will play a crucial role in ensuring guest satisfaction as a room attendant. This position offers the chance to work in a fast-paced environment, maintaining the cleanliness and comfort of our guest rooms to the highest standards. You will be part of a family-focused company that values integrity and customer service, providing memorable experiences to our guests. If you have a keen eye for detail and a passion for hospitality, this is the perfect opportunity to advance your career in the hotel industry.

Qualifications

• Must be able to work weekends and holidays.
• High attention to detail is essential for this role.

Responsibilities

• Clean guest rooms, including making beds and cleaning bathrooms.
• Respond to guest requests in a friendly and efficient manner.

Skills

Attention to Detail

Customer Service

Teamwork

Cleaning Skills

Education

High School Diploma or Equivalent

Tools

Housekeeping Supplies

Job description

Hyatt Place Phoenix/Downtown, 150 West Adams Street, Phoenix, Arizona, United States of America Req #366

Monday, December 23, 2024

Who We Are:

Come work through a different lens at Hyatt Place Phoenix: timeless, refined, and energetic designs featuring modern deco-desert chic rooms, custom lobby, and bar. Prime location within walking distance to an array of local attractions, Hyatt Place Phoenix brings art deco design, casual atmosphere, and practical amenities. Located in the heart of downtown, 3 blocks from the Convention Center and an array of attractions: Orpheum Theatre, Chase Field, Talking Stick Resort Arena, Phoenix Art Museum, shopping, and restaurants. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.

Are you ready to take your career to the next level? Apply Today!

Business Case: Room attendant

Summary: Filling up this position provides me with staff to reduce the use of temporary labor service. The room attendant will be responsible for keeping our guest room clean and sanitized up to the brand standard while providing great customer service assisting our guest when needed.

Key Contributions: Room attendants play an essential role in the housekeeping department as their primary responsibility is to keep guest rooms clean and tidy up to our brand standard while also providing great customer service.

Position Salary/Hourly Budgeted Range:

Hourly Min: $17.00

Hourly Mid: $0.0

Hourly Max: $17.00

Job Title:

Reporting to:

Nidia Chavez

Department/Group:

EC/Dept. Head:

Nidia Chavez

Location: (Remote option: Y/N)

No

Job Code/ Req#:

Level/Salary Range:

$17

Position Type:

Full time

HR Contact:

Desired Hire Start:

ASAP/Confidential

# of direct reports:

Yrs. of experience:

none

Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

What You Will Accomplish

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks as needed
• Stock, maintain and transport housekeeping supply cart daily
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Demonstrate teamwork responsiveness when asked to do any task consistent with Hyatt Place standards
• Organized and great attention to detail

What You Will Bring:

• Must be available to work weekends and holidays
• High attention to detail

Great If You Have:

• Ability to interact with all associates and guests of the hotel
• One year experience in similar role

Physical Requirements:

While performing the duties of this job, the employee is regularly required to walk, sit, use hands to reach with hands and arms, and stoop, kneel, or crouch. Must be able to lift/move and up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.