Housekeeping Porter

Cherokee Nation Businesses; Catoosa (OK); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Health plans

401(k) match

Paid vacation

Sick time

Holidays

Flexible spending accounts

Maternity/paternity leave

Incentives and rewards

Employee discounts

Résumé du poste

Cherokee Nation Entertainment seeks an Hotel Houseperson to support room attendants, deliver linens and amenities, and maintain housekeeping supplies in a busy Hard Rock Hotel & Casino Tulsa environment.

The role emphasizes dependability, attention to detail, and excellent guest service while adhering to safety standards. The position is on-site at our Oklahoma hotel and is ideal for someone who enjoys team-based hospitality work.

Qualifications

• High School Diploma or GED required.
• Entry-level position; little to no previous work experience required.
• Strong attention to detail and willingness to learn.
• Ability to communicate professionally and provide excellent customer service.
• Basic knowledge of cleaning supplies, chemicals, proper storage, and safe handling procedures.
• Ability to recognize safety hazards and follow proper PPE procedures.
• Strong organizational skills, dependability, and ability to work independently and as part of a team.
• Ability to stand, walk, push, and pull housekeeping carts for extended periods.
• Ability to lift and carry up to 50 pounds.
• Flexibility to work varied shifts, including weekends and holidays.

Responsabilités

• Prepare guest rooms for cleaning by removing trash, collecting soiled linens, and replenishing supplies as needed.
• Deliver requested amenities and equipment to guest rooms, including rollaway beds, cribs, ironing boards, chairs, and portable refrigerators.
• Deliver laundry to and from the warehouse and maintain adequate linen supplies for Room Attendants.
• Keep housekeeping carts, linen closets, and storage areas clean, organized, and properly stocked.
• Maintain cleanliness throughout hotel hallways, vending areas, public spaces, walls, doors, and other assigned areas.
• Perform dusting, spot cleaning, trash removal, and other general housekeeping duties.
• Inspect and report damages, maintenance concerns, and safety hazards to the appropriate supervisor.
• Properly clean, maintain, and store housekeeping equipment and supplies at the end of each shift.
• Follow established cleaning procedures, chemical handling guidelines, and workplace safety standards.
• Respond to guest requests promptly and professionally while maintaining positive relationships with other departments.
• Complete required assignment sheets and return keys according to established procedures.
• Perform other job-related duties as assigned.

Connaissances

Detail oriented

Professional communication

Customer service

Dependable

Independent & team worker

Stamina to stand and walk long shifts

Ability to lift up to 50 lbs

Flexibility with shifts

Formation

High School Diploma or GED

Description du poste

Job Description

The Hotel Houseperson plays an important role in maintaining the cleanliness, organization, and overall appearance of the hotel. This position supports Room Attendants by preparing guest rooms, delivering linens and amenities, maintaining housekeeping supplies, and responding to guest requests. The ideal candidate is dependable, detail-oriented, and committed to providing excellent customer service while maintaining high standards of cleanliness and safety.

Responsibilities

• Prepare guest rooms for cleaning by removing trash, collecting soiled linens, and replenishing supplies as needed.
• Deliver requested amenities and equipment to guest rooms, including rollaway beds, cribs, ironing boards, chairs, and portable refrigerators.
• Deliver laundry to and from the warehouse and maintain adequate linen supplies for Room Attendants.
• Keep housekeeping carts, linen closets, and storage areas clean, organized, and properly stocked.
• Maintain cleanliness throughout hotel hallways, vending areas, public spaces, walls, doors, and other assigned areas.
• Perform dusting, spot cleaning, trash removal, and other general housekeeping duties.
• Inspect and report damages, maintenance concerns, and safety hazards to the appropriate supervisor.
• Properly clean, maintain, and store housekeeping equipment and supplies at the end of each shift.
• Follow established cleaning procedures, chemical handling guidelines, and workplace safety standards.
• Respond to guest requests promptly and professionally while maintaining positive relationships with other departments.
• Complete required assignment sheets and return keys according to established procedures.
• Perform other job-related duties as assigned.

Qualifications

• High School Diploma or GED required.
• Entry-level position; little to no previous work experience required.
• Strong attention to detail and willingness to learn.
• Ability to communicate professionally and provide excellent customer service.
• Basic knowledge of cleaning supplies, chemicals, proper storage, and safe handling procedures.
• Ability to recognize potential safety hazards and follow proper procedures when handling biohazards and personal protective equipment.
• Strong organizational skills, dependability, and ability to work independently and as part of a team.
• Ability to maintain positive working relationships with guests, coworkers, and other departments.
• Ability to stand, walk, push, and pull housekeeping carts for extended periods.
• Ability to lift and carry up to 50 pounds.
• Flexibility to work varied shifts, including weekends and holidays.

About Us

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!

Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here’s what awaits you:

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).
• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
• Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.

About The Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step into a world of possibilities:

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .
• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
• Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company:Cherokee Nation Entertainment