Housekeeping Ops Lead - Rooms, Laundry & Guest Experience

Paylocity; BLOOMINGTON, Northern (MN, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employer-sponsored Health Insurance

Dental & Vision

401(k) Retirement Plan

Paid Time Off (PTO) and Sick Days

Paid Holidays

Employee Referral Bonus

Go Hilton Team Member Travel Program

Job summary

DoubleTree by Hilton Bloomington - Minneapolis South is seeking an Assistant Housekeeping Manager to lead daily housekeeping operations and deliver guest expectations. You will supervise Laundry and Housekeeping, maintain room and public space presentation, and partner with Engineering for timely upkeep.

This on-site role requires flexibility, reliability, and the ability to manage schedules, payroll, and coaching, while fostering a positive team environment and memorable guest experiences.

Qualifications

• Must have reliable transportation.
• Must be reliable, report to work on time, and be able to work all shifts on-site.
• Must have open availability Monday-Sunday and be available to work evenings and weekends.
• Must be able to work the necessary hours and a rotating schedule to support the needs of the department, including days, nights, weekends, holidays and key events.
• Must be at least 18 years old.
• Must be currently eligible to work in the United States of America and able to present required original employment authorization documents, as required to complete the Form I-9 on the first day of employment.

Responsibilities

• Support daily housekeeping operations: Assist in managing cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas.
• Manage room readiness: Assign and inspect rooms, verify status, and report updates to ensure timely availability.
• Monitor inventory: Maintain stock levels for linens and housekeeping supplies, ensuring carts and storage areas are properly stocked.
• Support operational efficiency: Track payroll reports, manage work schedules, and oversee the lost and found program.
• Coordinate maintenance needs: Partner with Engineering and Property Operations to facilitate timely repairs and upkeep of guest rooms and public spaces.
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Job description

DoubleTree by Hilton Bloomington - Minneapolis South is seeking an Assistant Housekeeping Manager to lead daily housekeeping operations and deliver guest expectations. You will supervise Laundry and Housekeeping, maintain room and public space presentation, and partner with Engineering for timely upkeep.

This on-site role requires flexibility, reliability, and the ability to manage schedules, payroll, and coaching, while fostering a positive team environment and memorable guest experiences.