Housekeeping Operations Lead | Weekly Pay & Growth

The Long Bay Resort; Myrtle Beach (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Medical and Dental insurance

Paid Time Off

401(k) retirement plan with company 匹配

Tuition Reimbursement

Employee Assistance Program

Job summary

Brittain Resorts & Hotels is seeking a Housekeeping Assistant Manager to support the Director of Housekeeping. You will oversee cleanliness, staffing, training, and inventory while ensuring compliance with health and hotel standards.

You will manage budgets, monitor safety, and drive guest satisfaction across the resort in Myrtle Beach. This role requires supervisory experience, the ability to multitask, and strong communication with team members and guests.

Qualifications

• Previous housekeeping supervisory experience is required.
• Ability to anticipate customer needs, adapt goals quickly, and multitask.
• Working knowledge of room management systems.
• Proficient with general office PC applications (word processing, spreadsheets, databases).
• Proven ability to interact with all levels of staff and guests.
• Strong sense of responsibility and reliability.

Responsibilities

• Oversee cleanliness, sanitation, safety, and conduct across the resort.
• Recruit, train, coach, onboard, and counsel housekeeping staff while following regulations.
• Manage finances of housekeeping operations, including budget and inventory controls.
• Plan, organize, and monitor all aspects of the department with the Director of Housekeeping.
• Assist with reviews of department, purchasing, and inventory maintenance.
• Identify maintenance issues related to furniture, fixtures, and equipment.
• Track service metrics like guest service scores and TripAdvisor.
• Delegate duties and monitor progress on projects.
• Maintain clean, organized work areas.
• Resolve guest complaints promptly and document lost and found items.
• Report unsafe conditions to Resort/General Manager.
• Ensure OSHA and safety standards are followed.
• Perform other duties as assigned.

Skills

Housekeeping supervision

Staffing and scheduling

Guest service orientation

Multitasking

Communication with guests and staff

Office PC skills

Tools

Room management systems

General office software

Job description

Brittain Resorts & Hotels is seeking a Housekeeping Assistant Manager to support the Director of Housekeeping. You will oversee cleanliness, staffing, training, and inventory while ensuring compliance with health and hotel standards.

You will manage budgets, monitor safety, and drive guest satisfaction across the resort in Myrtle Beach. This role requires supervisory experience, the ability to multitask, and strong communication with team members and guests.