Housekeeping Supervisor

The Long Bay Resort; Miami (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Paid Time Off

401(k) retirement plan

David L. Brittain Scholarship Program

Tuition Reimbursement

Resort Discounts

Job summary

The Long Bay Resort in Florida is seeking a Housekeeping Supervisor to support the Director and Assistant Director in managing a team of Room Attendants, Housepersons, and Public Area Attendants to ensure daily cleanliness standards. This onsite role requires at least 1 year of supervisory experience, a valid driver's license, and bilingual English/Spanish.

You will also help train staff and monitor supplies while maintaining high guest service.

Qualifications

• Minimum 1 year of housekeeping supervisory experience.
• Valid Driver's License required.
• Bilingual (English/Spanish) preferred.
• Strong attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Assist in directing and coaching housekeeping staff to maintain daily cleanliness standards.
• Perform cleaning tasks as needed based on business volume.
• Inspect guest rooms and report deficiencies, writing work orders as required.
• Train staff on daily duties and monitor use of linen, supplies, and equipment.
• Maintain key control policies and support budget controls.

Job description

Overview

WE ARE MORE THAN JUST A WORKPLACE...

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Brittain Resorts & Hotels manages a portfolio of premier resorts in Florida as part of a partnership with Provident Hotels & Resorts. Together, we combine decades of expertise and a shared passion for delivering unforgettable guest experiences. Join us in shaping the future of Florida's hospitality industry and become part of a legacy of excellence.

What will you be doing?

Housekeeping Supervisors are responsible for supporting the Director and Assistant Director of Housekeeping in the managing, training and coaching of all housekeeping associates including, Room Attendants, Housepersons and Public Area Attendants to ensure quality performance on a daily basis. Additionally, based on business need, Housekeeping Supervisors will be expected to perform regular housekeeping duties as directed by management.

Responsibilities

Housekeeping Supervisor responsibilities include, but are not limited to:

• Acknowledge and greet guests with a warm and friendly smile
• Provide prompt and courteous service to others
• Assist team members in the housekeeping department
• Thoroughly inspect guest rooms to ensure cleanliness standards are met
• Update appropriate team members of the status of each guest room
• Document the results of the room inspections, resolves deficiencies, and writes work orders for maintenance issues
• Inspect for any damages and immediately report to the manager
• Train housekeeping team on daily duties; may perform cleaning duties based on business volume and the resort’s needs
• Aid in budget control through monitoring use of linen, supplies and equipment
• Maintains key control policies
• Other duties as assigned

Qualifications

What are we looking for?

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• A minimum of1 year of housekeeping supervisory experience
• Valid Driver's License required
• Bilingual (English/Spanish)
• Strong attention to detail with a commitment to delivering high-quality work
• Ability to work independently as well as part of a team in a fast-paced environment
• Excellent time management skills with the ability to prioritize tasks effectively
• A positive attitude and strong communication skills are essential for interacting with guests and team members

What can you look forward to?

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc...)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Why choose us?

Join our team and explore a variety of hotel and resort job opportunities! As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. You will find your work rewarding as YOU make the difference to each of our guests.

Connect with us! @brittainresorts

TikTok|Facebook|Instagram|LinkedIn

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.